![Final Reminder: Upcoming changes to email service notification recipients [MC980765]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-magda-ehlers-pexels-1300345-1024x683.webp)
Message ID: MC980765
Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.
To expand access and help you manage recipients in your organization, we will be implementing a new policy for receiving these transactional, email service notifications.
How does this affect me?
Previously, email service notifications were sent to users who were assigned the System Administrator role in an environment, with the option for admins to add additional recipients via a PowerShell cmdlet.
Starting January 17, 2025, only users assigned a Dynamics 365 administrator or Power Platform administrator role in the Microsoft 365 admin center, or Microsoft Entra admin center, will receive email notifications.
Important note: This change does not affect message center email notifications.
What actions do I need to take?
Please ensure users who are intended to receive the email service notifications have one of the required roles assigned by January 17, 2025, to avoid any disruption in service communications.
To assign a service admin role to a user, follow refer to the following articles:
Additionally, review the other ways of receiving email from Message Center, or the Service health dashboard, to ensure visibility of the primary communication channels.
Source: Microsoft
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The upcoming changes to email service notification recipients are set to create quite a ripple in the pond of organizational communication, and it’s essential for both admins and users to understand the implications.
For admins, the shift means a more streamlined approach to who receives these critical notifications. By restricting email notifications to those with the Dynamics 365 or Power Platform administrator roles, the process becomes more focused. This change can help reduce noise in inboxes and ensure that only those who truly need to be in the loop are receiving updates. However, it does place an added responsibility on admins to ensure that the right people are assigned these roles before the January 17, 2025 deadline. After all, no one wants to be the admin who forgot to assign roles and left their team in the dark!
On the user side, the impact is significant as well. Users who previously relied on receiving notifications might find themselves left out unless they are part of the designated roles. This could lead to some initial confusion as teams adjust to the new structure. However, it also encourages users to engage with their admins proactively, fostering better communication and collaboration within teams.
In terms of impact, these changes are likely to enhance the overall efficiency of communication within organizations. By ensuring that only relevant personnel receive notifications, the quality of information can improve, leading to quicker and more informed decision-making.
As we transition to this new system, it’s a good time for everyone to review their roles and ensure they are set up for success. And who knows? Maybe this will be the catalyst for a delightful conversation between admins and users about roles, responsibilities, and the importance of staying informed.
I encourage everyone to share their thoughts on these changes! How do you think this will affect your organization? Are there any concerns or benefits you foresee? Let’s engage in a friendly discussion in the comments below. For more insights, don’t forget to check out additional posts at mwpro.co.uk!