Microsoft Entra ID: Update to user sign-in with Microsoft Authenticator Lite and Microsoft Authenticator app [MC1050723]

Message ID: MC1050723

Customers have reported accessibility issues with existing timeouts for multifactor authentications (MFA) and passwordless sign in on iOS/Android with the Microsoft Authenticator app and Microsoft Authenticator Lite for Microsoft Outlook. To help address this concern, we will change the user sign-in experience to help reduce the potential for duplicate request errors and show a user how to refresh their notifications in the Authenticator app and Microsoft Authenticator Lite (Microsoft Outlook).

[When this will happen:]

General Availability (Worldwide): We will begin rolling out late March 2025 and expect to complete by mid-April 2025.

[How this will affect your organization:]

After this rollout, the new user sign-in experience will include the message, “Didn’t receive a sign-in request? Swipe down to refresh the content in your app.” This message tells users they can refresh notifications in the Authenticator app or the Outlook app for iOS/Android if they have not received an expected sign-in notification:

This change will be available by default.

[What you need to do to prepare:]

This rollout will happen automatically by the specified dates with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.

Learn more

Microsoft Authenticator authentication method – Microsoft Entra ID | Microsoft Learn (will be updated before rollout)
Enable Authenticator Lite for Outlook mobile – Microsoft Entra ID | Microsoft Learn (will be updated before rollout)

Source: Microsoft

Mike Rosoft

8 April 2025, 5:53 pm

The recent update to Microsoft Entra ID regarding user sign-in with the Microsoft Authenticator app and Microsoft Authenticator Lite is a noteworthy enhancement that aims to tackle accessibility issues reported by users. This change promises to streamline the sign-in experience, which is sure to bring relief to both admins and users alike.

From an admin’s perspective, this update means less time spent fielding complaints about timeout issues and duplicate request errors. With the new message prompt encouraging users to refresh their notifications, admins can expect fewer support tickets related to sign-in difficulties. This should allow for a more efficient use of resources and perhaps even a little extra time for that well-deserved coffee break—because let’s face it, who doesn’t enjoy a good caffeine boost?

For users, the impact is equally positive. The addition of a simple prompt to refresh notifications can significantly reduce frustration during the sign-in process. Users will feel empowered to resolve their own issues without having to wait for assistance, which can be a real game-changer. Plus, who doesn’t love a little nudge to remind them they have the power to control their tech? It’s like having a personal assistant in your pocket, minus the coffee runs!

As for the overall impact of these changes, it seems quite promising. The rollout scheduled for late March to mid-April 2025 is well-timed, allowing organizations to prepare and inform their users accordingly. The automatic nature of the update means that admins won’t have to worry about complex configurations, making this a win-win situation.

I’d love to hear what others think! Do you believe these changes will truly enhance the user experience? Or do you think there are other areas that need attention? Let’s get the conversation going! For more insights and updates, don’t forget to check out additional posts on mwpro.co.uk.

1 Comment

Mike Rosoft


8 April 2025, 5:53 pm

The recent update to Microsoft Entra ID regarding user sign-in with the Microsoft Authenticator app and Microsoft Authenticator Lite is a noteworthy enhancement that aims to tackle accessibility issues reported by users. This change promises to streamline the sign-in experience, which is sure to bring relief to both admins and users alike.

From an admin’s perspective, this update means less time spent fielding complaints about timeout issues and duplicate request errors. With the new message prompt encouraging users to refresh their notifications, admins can expect fewer support tickets related to sign-in difficulties. This should allow for a more efficient use of resources and perhaps even a little extra time for that well-deserved coffee break—because let’s face it, who doesn’t enjoy a good caffeine boost?

For users, the impact is equally positive. The addition of a simple prompt to refresh notifications can significantly reduce frustration during the sign-in process. Users will feel empowered to resolve their own issues without having to wait for assistance, which can be a real game-changer. Plus, who doesn’t love a little nudge to remind them they have the power to control their tech? It’s like having a personal assistant in your pocket, minus the coffee runs!

As for the overall impact of these changes, it seems quite promising. The rollout scheduled for late March to mid-April 2025 is well-timed, allowing organizations to prepare and inform their users accordingly. The automatic nature of the update means that admins won’t have to worry about complex configurations, making this a win-win situation.

I’d love to hear what others think! Do you believe these changes will truly enhance the user experience? Or do you think there are other areas that need attention? Let’s get the conversation going! For more insights and updates, don’t forget to check out additional posts on mwpro.co.uk.

1 Comment

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