![Prevent/Fix: Update Microsoft Call Quality Power BI Connector [MC1051099]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-jessbaileydesign-730704-1024x683.webp)
Message ID: MC1051099
Potential connection failures with the Call Quality Power BI connector.
We’ve detected a problem where some customers are unable to successfully connect to the Call Quality Dashboard (CQD) using the Microsoft Call Quality Power BI connector due to an outdated connector file. If you have not updated this connector since September 2023, you may encounter unexpected errors when trying to connect to CQD in Microsoft Power BI.
[How this will affect your organization:]
If you don’t fix this problem, users in your organization may be unable to use the Microsoft Call Quality Power BI connector to analyze Call Quality Dashboard data in Microsoft Power BI.
[What you need to do to prepare:]
To fix this problem, please ensure you have installed the latest version of the Microsoft Call Quality Power BI connector: CQD Power BI Query Templates download
Details on how to install the connector can be found here: Install Microsoft Call Quality connector for Power BI to use Call Quality Dashboard query templates.
Source: Microsoft
![Omnichannel for Customer Service – Use AI summary for call quality management [MC1051032]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-26756124-150x150.webp)
This update regarding the Microsoft Call Quality Power BI connector is certainly one to take note of! For admins, it means a proactive approach is necessary to ensure that the latest connector version is installed. If not, they may find themselves in a bit of a pickle when users are unable to access the Call Quality Dashboard (CQD) for their data analysis needs. And let’s be honest, no admin wants to be the one explaining to a frustrated user why their data is suddenly playing hide-and-seek!
For users, the implications are clear: without the update, accessing and analyzing call quality data could become a frustrating experience. Imagine trying to find a needle in a haystack—except the haystack is an outdated connector, and the needle is your crucial data insights. Updating the connector will ensure seamless access to valuable information, which can help in making informed decisions and improving overall call quality.
The impact of these changes is quite significant. Not only does it improve the user experience by providing uninterrupted access to essential data, but it also empowers admins to maintain a smooth operational flow. In a world where data drives decisions, ensuring that everyone has the tools they need is paramount.
So, let’s keep the conversation going! What are your thoughts on this update? Have you encountered any hiccups with the connector before? Share your experiences in the comments below, and let’s help each other navigate these updates. For more insights and discussions on related topics, be sure to check out additional posts on mwpro.co.uk!