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Message ID: MC1059672
Before this rollout, Microsoft Viva Engage customers had access to 24 months of data, which displayed as year-over-year deltas in Engage analytics dashboards.
To strengthen privacy posture and data minimization, Viva Engage will no longer retain personal data in service-related data used for Viva Engage analytics or diagnostic purposes for longer than 18 months. After this rollout, we will remove any year-over-year analysis surfaced in Viva Engage analytics.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out in early June 2025 and expect to complete by late June 2025.
[How this will affect your organization:]
No admin action is required as the change to remove year over year analysis will be removed by default.
[What you need to do to prepare:]
This rollout will happen automatically by the specified dates with no admin action required before the rollout. Review your current configuration to assess the impact on your organization. You may want to notify your users about this change and update any relevant documentation.
Learn more
Source: Microsoft
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The recent update to Microsoft Viva Engage regarding analytics data retention is certainly a noteworthy change! With the shift from 24 months to 18 months of retained data, both admins and users will experience some impacts worth discussing.
For admins, this update simplifies the data management landscape. There’s no need for any action on their part, which is always a welcome relief! However, it does mean that the year-over-year analytics they may have relied on for long-term trends will no longer be available. This could require a shift in how they analyze engagement metrics and perhaps a call to innovate new methods of tracking performance over time.
On the user side, the change aims to bolster privacy, a priority in today’s data-driven world. While users might initially feel a pang of loss for the extended data history, it’s important to remember that this move is designed to protect their personal information. After all, who wouldn’t want their data treated with the utmost care?
As for the impact of these changes, it’s a mixed bag. The reduction in data retention may limit some insights, but it also reflects a commitment to data minimization and privacy—an increasingly critical aspect of organizational policies. In the grand scheme, this could lead to more robust trust between users and the platform, which ultimately benefits everyone.
What do you think about this update? Will it change how you or your organization approaches engagement analytics? Let’s hear your thoughts! And for those looking for more insights, don’t forget to check out additional posts on mwpro.co.uk. Your comments could spark some great discussions!