Microsoft Copilot Studio – Analyze knowledge source usage for custom agents [MC1065680]

Microsoft Copilot Studio – Analyze knowledge source usage for custom agents [MC1065680]

Message ID: MC1065680

We are announcing the Analyze knowledge source usage for custom agents feature for Microsoft Copilot Studio. This feature introduces a chart and metrics that track how often your knowledge sources are used in conversations between your agent and users. This feature will reach general availability on May 5, 2025.

How does this affect me?

This feature introduces analytics for knowledge source usage in Copilot Studio, allowing you to track the performance of your individual knowledge sources. You can view detailed metrics for the following:

  • Total source use – This metric shows the frequency of use for each knowledge source, allowing you to understand which sources are most popular or effective.
  • Error rate – This metric tracks the number of errors encountered, allowing you to identify and address any issues with the knowledge sources.
  • Total answer rate – This metric indicates the percentage of queries that were successfully answered using knowledge sources, providing insights into their accuracy and reliability.

What do I need to do to prepare?
This message is for awareness and no action is required.

If you would like more information on this feature, please visit Analyze conversational agent effectiveness.

Source: Microsoft

Show 1 Comment

1 Comment

  1. Mike Rosoft

    The recent announcement of the “Analyze knowledge source usage for custom agents” feature in Microsoft Copilot Studio is a game changer, both for admins and users. With this new analytics capability, admins can now dive deep into the performance of their knowledge sources with a set of metrics that promise to make their lives a whole lot easier—and perhaps even more entertaining!

    For admins, the introduction of metrics like total source use, error rates, and total answer rates means they can finally say goodbye to guesswork. Imagine being able to pinpoint exactly which knowledge sources are hitting the mark and which ones might need a little TLC. No more playing detective; it’s like having a crystal ball, but one that actually gives you useful insights rather than vague fortunes!

    On the user side, this update translates to a more refined and efficient experience. As knowledge sources are monitored and optimized, users can expect quicker, more accurate responses from their agents. It’s a win-win situation: users get better answers, and admins get to bask in the glory of their newfound data-driven prowess.

    In terms of impact, the changes are poised to be significant. This feature empowers admins to enhance their strategies and fine-tune their knowledge bases, ultimately leading to a smoother interaction for everyone involved. Think of it like upgrading from a bicycle to a sports car—both will get you to your destination, but one does it with a lot more style!

    As we gear up for the general availability of this feature on May 5, 2025, I encourage everyone to share their thoughts. How do you think this will change your interactions with Copilot Studio? Will you be eagerly analyzing your metrics, or are you secretly hoping to avoid that level of scrutiny? Let’s keep the conversation going!

    For more insightful posts, feel free to check out https://mwpro.co.uk. Your comments and insights are always welcome!

Leave a Reply

Your email address will not be published. Required fields are marked *