Shared Mailboxes as Accounts [MC1065056]

Shared Mailboxes as Accounts [MC1065056]

Message ID: MC1065056

Some shared mailbox users and Delegates need to have the ability to manage the settings (such as Categories, Notifications, Rules, and Signatures) of the mailbox that is shared with them. In Outlook for Windows, this can be done by adding the Mailbox as an Account.

This message is associated with Microsoft 365 Roadmap ID 375635

[When this will happen:]

Public Preview: We will begin rolling out mid-May 2025 and expect to complete by mid-June 2025.

Targeted Release: We will begin rolling out mid-June 2025 and expect to complete by mid-July 2025.

General Availability (Worldwide): We will begin rolling out mid-July 2025 and expect to complete by mid-August 2025.

[How this will affect your organization:]

After this rollout, users with Full Access permission to a shared mailbox, or another user’s mailbox, will have the ability to add that mailbox as an account in the new Outlook for Windows. Users who have full access mailboxes that are automapped will see a ‘Promote’ button on the Shared with Me Settings page. Clicking this button will allow users to add the mailbox as an account.

For organizations that do not have automapping enabled, shared mailboxes will be automatically added as accounts when the users adds the mailbox and they have the correct permission to add it as an accounts. 

Once a user adds a shared mailbox as an account, they will have the ability to manage all settings for that mailbox. This is similar behavior that exists in the classic Outlook for Windows and OWA through the ‘open another mailbox’ button. 

[What you need to do to prepare:]

This rollout will happen automatically by the specified dates with no admin action required before the rollout. Review your current configuration to assess the impact on your organization. You may want to notify your users about this change and update any relevant documentation.

#newoutlookforwindows

Source: Microsoft

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1 Comment

  1. Mike Rosoft

    The upcoming update regarding shared mailboxes is set to bring some significant changes that will impact both admins and users in a positive way. For admins, the good news is that this rollout is largely hands-off; no prior action is needed before the update occurs. This means you can sit back, relax, and maybe even enjoy a well-deserved coffee break while the changes are implemented! However, it would be wise to review your current configurations and prepare to inform your users about the enhancements.

    For users, the ability to manage settings like Categories, Notifications, Rules, and Signatures for shared mailboxes is a game-changer. No longer will users feel like they are merely guests in someone else’s mailbox; they can fully embrace their role as a mailbox manager. The ‘Promote’ button in the Shared with Me Settings page is like a VIP pass to mailbox management, allowing users to add shared mailboxes as accounts easily. This newfound power will streamline workflows and improve collaboration, making everyone’s life just a little easier.

    Now, let’s talk about the impact of these changes. It’s hard to overstate how beneficial this will be for productivity. Users will have more autonomy and control over their shared mailboxes, which can lead to quicker responses and better organization. Think of it as transforming shared mailboxes from a cluttered attic into a well-organized library—everything in its place!

    In conclusion, this update is a win-win for both admins and users. As we gear up for the rollout starting in mid-2025, I encourage everyone to share their thoughts and experiences. How do you think these changes will affect your workflow? Do you foresee any challenges? Let’s keep the conversation going in the comments below! And for more insights, don’t forget to check out other posts at mwpro.co.uk. Your input is invaluable!

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