![Microsoft 365 Copilot for Sales – Include account and opportunity information in AI-generated email drafts [MC1066727]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-babydov-7787750-1024x683.webp "Microsoft 365 Copilot for Sales – Include account and opportunity information in AI-generated email drafts [MC1066727] 1")
Message ID: MC1066727
We are announcing the ability to include account and opportunity information in AI-generated email drafts for Microsoft 365 Copilot for Sales. This feature will begin releasing on June 2, 2025, and reach general availability on June 9, 2025.
How does this affect me?
With this feature, out-of-the-box fields on Account and Opportunity entities can now be included in email drafts. After an email is saved to a CRM record, this feature will be available for email drafts on Outlook canvas and email drafts in the Outlook side panel.
What do I need to do to prepare?
This message is for awareness and no action is required.
Source: Microsoft
![Power Automate – Troubleshoot Copilot in cloud flows designer feature [MC1066694]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-picjumbo-com-55570-196666-150x150.webp "Power Automate – Troubleshoot Copilot in cloud flows designer feature [MC1066694] 2")
![Microsoft Copilot Studio – Configure triggers with end user credentials for seamless event driven automation [MC1066888]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-845242-150x150.webp "Microsoft Copilot Studio – Configure triggers with end user credentials for seamless event driven automation [MC1066888] 3")
The announcement of Microsoft 365 Copilot for Sales introducing the ability to include account and opportunity information in AI-generated email drafts is an exciting development for both admins and users. This update, set to roll out in June 2025, promises to streamline communication and enhance productivity across the board.
For admins, this feature is a game changer. It means less time spent on manual data entry and more focus on strategic initiatives. With AI-generated drafts automatically pulling in relevant information, admins can ensure that their teams are equipped with the right context at their fingertips. This not only enhances efficiency but also reduces the risk of errors that can occur with manual updates. It’s like having a trusty assistant who never takes a coffee break!
On the user side, the impact is equally significant. Sales professionals will find that crafting personalized emails becomes a breeze, as they can easily incorporate important account details without having to switch between different platforms. This feature will likely lead to more effective communication with clients, resulting in better engagement and potentially increased sales. Who wouldn’t want to impress their clients with emails that feel custom-tailored?
As we look ahead, the impact of these changes is poised to be substantial. The integration of AI in everyday tasks not only boosts productivity but also fosters a more organized approach to sales processes. The ability to save emails directly to CRM records will further streamline workflows, making it easier for teams to track their communications.
I encourage everyone to share their thoughts on this update! How do you think this feature will change your daily tasks? Do you foresee any challenges or additional benefits? Let’s hear your insights! For more discussions and details, check out additional posts on mwpro.co.uk.