![Call Waiting Beep Enabled on Desktop and Mobile [MC1075913]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-tara-winstead-8386365-1024x683.webp "Call Waiting Beep Enabled on Desktop and Mobile [MC1075913] 1")
Message ID: MC1075913
Call Waiting Beep is a phone feature that provides a less intrusive tone when a user is in a call and a second call comes in to let the user know there is an incoming call when they are busy. A beep tone will play every 5 seconds for the duration of an incoming call ringing.
This message is associated with Microsoft 365 Roadmap ID 491472
[When this will happen:]
General Availability (Worldwide, GCC, GCC High, DoD): We will begin rolling out early June 2025 and expect to complete by mid-June 2025.
[How this will affect your organization:]
To enable this experience on Desktop, users must turn on the Setting within the Teams Settings > Notifications and activity > Play sounds while I’m busy or in a meeting.
On Teams Mobile app client, Call Waiting Beep is the default experience. When a user is in a Teams Call and is receiving a second incoming call, they will receive this functionality. Call Waiting Beep will be supported on IOS and Android devices.
[What you need to do to prepare:]
You may consider updating your training and documentation as appropriate.
Source: Microsoft
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The recent update introducing the Call Waiting Beep feature on both desktop and mobile platforms is set to create a significant ripple effect for admins and users alike. For users, this enhancement promises to make multitasking during calls a tad less chaotic. Imagine being deep in discussion when suddenly, a second call comes in. Instead of being jolted by an intrusive ringtone, users will now enjoy a gentle beep every five seconds, keeping them informed without disrupting their current conversation. It’s like having a polite little reminder that someone else is trying to reach you—much better than the abrupt “hello, can you hear me now?” that we’ve all come to dread!
From an admin’s perspective, this update is a double-edged sword. On one hand, it empowers users with a more pleasant experience, which can lead to increased satisfaction and productivity. On the other hand, administrators will need to ensure that users are aware of how to enable this feature on their desktops through Teams settings. This means a little extra effort in training and updating documentation, but let’s be honest—who doesn’t enjoy a good excuse to revisit those training manuals?
Overall, the impact of these changes seems to be quite positive. The Call Waiting Beep is not just a minor tweak; it’s a thoughtful enhancement that reflects an understanding of how we communicate in today’s fast-paced world. As we prepare for the rollout in June 2025, it would be great to hear your thoughts! How do you think this feature will change your calling experience? Will it save your sanity during back-to-back meetings? Drop your comments below, and let’s get the conversation going!
For more insights and updates, don’t forget to check out other posts on https://mwpro.co.uk.