![Dynamics 365 Contact Center – Monitor work item lifecycle in Application Insights [MC1065845]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-gabriel-peter-219375-696644-1024x683.webp "Dynamics 365 Contact Center - Monitor work item lifecycle in Application Insights [MC1065845] 1")
Update: Release of this feature has been postponed, we will announce a new date in the future.
We are announcing the monitor work item lifecycle in Application Insights feature for Dynamics 365 Contact Center. This feature integrates Dynamics 365 Contact Center with Application Insights, giving organizations self-service access to monitor operational telemetry.
How does this affect me?
Work item lifecycles will be accessible to organizations through Application Insights, allowing them to monitor and respond to runtime issues as they occur. This lifecycle data aids in diagnosing problems, helping organizations quickly implement mitigations and maintain smooth contact center operations.
What action do I need to take?
This message is for awareness and no action is required.
If you would like more information on this feature, please visit Conversation diagnostics in Azure Application Insights.
Source: Microsoft
<<< [MC1065845] Archive
Tooltip: View earlier revisions of this post
Latest Posts
- Amazon SageMaker Unified Studio now supports long-running sessions with corporate identities
- Amazon SageMaker Unified Studio adds EMR on EKS support with SSO capabilities
- AWS Glue supports additional SAP entities as zero-ETL integration sources
- AWS Parallel Computing Service now supports Slurm REST API
![(Updated) Microsoft Teams: Real-Time Text (RTT) in Teams meetings and calls [MC1059674]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-magda-ehlers-pexels-1300345-150x150.webp "(Updated) Microsoft Teams: Real-Time Text (RTT) in Teams meetings and calls [MC1059674] 6")
![(Updated) Microsoft Purview compliance portal: Modern eDiscovery enhancements [MC1024388]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-riciardus-300875-150x150.webp "(Updated) Microsoft Purview compliance portal: Modern eDiscovery enhancements [MC1024388] 7")