Update to Question Posting in Viva Engage Answers Tab [MC1108128]

To improve discoverability and ensure questions reach the right experts, we’re updating how questions are posted from the Answers tab in Viva Engage.

[When this will happen:]

General Availability (Worldwide): Rollout will be completed in mid-July 2025.

[How this affects your organization:]

Currently, questions submitted via the Answers tab are posted as network-level questions, which are not tied to any specific community. This makes them harder to find and less likely to receive timely responses.

With this update:

• Users will be required to select a community when posting a question from the Answers tab.
• This ensures questions are directed to the most relevant audience, improving visibility and response quality.
• Existing questions will remain visible in the Answers tab, but all new questions must be posted to a selected community.

This change is on by default and applies to all users in Viva Engage.

[What you can do to prepare:]

No admin action is required. However, you may want to:

• Inform your users about the new posting requirement.
• Encourage users to join relevant communities to ensure they can post and respond effectively.

Source: Microsoft

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