Microsoft 365 admin center – Usage reports: Agent usage (preview) [MC1148545]

Message ID: MC1148545

To help you manage agent adoption for Microsoft 365 Copilot Chat, we are introducing a new usage report in the Microsoft 365 admin center. The report provides visibility into how users in your organization are actively using agents in Microsoft 365 Copilot Chat and includes metrics such as: 

• Total number of active agent users and active agents 
• Usage breakdown per user, per agent, and per user-agent pair 
• Segmentation by license state (licensed vs. unlicensed Microsoft 365 Copilot users) 
• Segmentation by agent creator type (i.e. agents built by your organization, Microsoft, or Microsoft partners) 

The new report is rolling out in preview and will be available under Reporting > Usage > Microsoft 365 Copilot > Agent. During the preview stage, the report will display a maximum of 30 days of history. In addition, usage information from prior to August 19 2025 will not be available in the report. This report only includes declarative agents. Usage data for SharePoint agents and Custom engine agents will be available in a future update.

This message is associated with Microsoft 365 Roadmap ID 497999

[When this will happen:]

Public Preview (Worldwide): Available now.

General Availability (Worldwide): We will begin rolling out on late September 2025 and expect to complete by late September 2025.

[How this will affect your organization:]

[What you need to do to prepare:]

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify any admins that manage agents in the Copilot Control system section of the Microsoft 365 admin center. Learn more in Manage agents for Microsoft 365 Copilot in the Microsoft 365 admin center.

Source: Microsoft

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