Updated October 16, 2025: We have updated the rollout timeline below. Thank you for your patience.
Introduction
We’re introducing a new request and approval experience in the Microsoft 365 admin center for Microsoft agents. This update enables users to request access to agents—even those currently unavailable due to your organization’s configuration—directly from the Agent Store.
You can manage these requests centrally from the Copilot > Agents & connectors page in the Microsoft 365 admin center, streamlining access control and improving visibility into user interest.
Note: This request flow applies exclusively to agents built by Microsoft and does not extend to other agents available in the store.
This message is associated with Microsoft 365 Roadmap ID 494809.
When this will happen
Rollout will begin late October 2025 (previously late September) and complete in mid-November 2025 (previously mid-October).
How this affects your organization
This update enhances flexibility and transparency in agent access management:
- Admins retain full control over access decisions and benefit from:
- Centralized management of agent access requests.
- Granular control to approve or reject requests at the individual user level.
This feature is on by default and requires no configuration to enable.
What you can do to prepare
No setup is required—this feature will roll out automatically.
To prepare:
- Visit the Copilot > Agents & connectors page in the Microsoft 365 admin center to view and manage agent access requests.
- Approve or reject requests based on your organization’s policies.
Compliance considerations
No compliance considerations identified, review as appropriate for your organization.
Source: Microsoft
Latest Posts
- GCP Release Notes: January 31, 2026

- Dynamics 365 Contact Center – Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria [MC1225452]
![Dynamics 365 Contact Center - Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria [MC1225452] 3 pexels lalesh 147640](data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==)
- Dynamics 365 Customer Service – Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria [MC1225451]
![Dynamics 365 Customer Service - Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria [MC1225451] 4 pexels minan1398 1313817](data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==)
- Dynamics 365 Contact Center – Quality Evaluation Agent Evaluation Criteria Extensibility [MC1225441]
![Dynamics 365 Contact Center - Quality Evaluation Agent Evaluation Criteria Extensibility [MC1225441] 5 pexels pixabay 277574](data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==)
![(Updated) New request and approval experience for Microsoft agents in the Microsoft 365 admin center [MC1134738] 1 (Updated) New request and approval experience for Microsoft agents in the Microsoft 365 admin center [MC1134738]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-yankrukov-5215398-1024x683.webp)

![Dynamics 365 Contact Center - Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria [MC1225452] 3 pexels lalesh 147640](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-lalesh-147640-150x150.webp)
![Dynamics 365 Customer Service - Leverage Quality Evaluation Agent simulation to test & fine tune evaluation criteria [MC1225451] 4 pexels minan1398 1313817](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-minan1398-1313817-150x150.webp)
![Dynamics 365 Contact Center - Quality Evaluation Agent Evaluation Criteria Extensibility [MC1225441] 5 pexels pixabay 277574](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-277574-150x150.webp)
![(Updated) Microsoft Edge: Primary work profile will open external links by default [MC1104313] 7 (Updated) Microsoft Edge: Primary work profile will open external links by default [MC1104313]](https://mwpro.co.uk/wp-content/uploads/2025/06/books-5433432_1920-96x96.webp)