New experiences for Copilot management in Microsoft 365 admin center [MC1187780]

Message ID: MC1187780

[Introduction]

The newly refreshed landing page for Copilot in the MAC (Microsoft 365 Admin Center) allows you to get an at-a-glance view of the Copilot journey across Chat, Agents, and M365 Copilot. We have added Success metrics for each pillar and new metrics like Chat active users, Assisted hours for licensed users, and Satisfaction rate. Each pillar also has multi-signal actionable, personalized insights to unblock and accelerate adoption leveraging data from configuration, readiness, security, usage, adoption, and engagement. We are also introducing a Security pivot where you can see insights into Purview capabilities and actions needed. And we are centralizing usage reports related to Copilot under the new Usage pivot.

[When this will happen:]

• Targeted Release: Rollout will begin mid-November 2025; expected to complete by early December 2025.
• General Availability: Rollout will begin late January 2026; expected to complete by late February 2026.

How this affects your organization:

• Who is affected: Microsoft 365 admins managing Copilot services.
• What will happen:
  • Redesigned Overview page for Copilot in the Admin Center.

  

  • Success metrics for each Copilot pillar (Chat, Agents, M365 Copilot), including:
    • Chat active users
    • Assisted hours for licensed users
    • Satisfaction rate
  • Multi-signal actionable insights leveraging configuration, readiness, security, usage, and engagement data.
  • New Security pivot for Purview-related insights and recommended actions.
  • Centralized usage reports under the new Usage pivot.
  • Feature is on by default; no additional configuration required.

What you can do to prepare:

• Review the new Overview page and pivots to monitor adoption and security posture.
• Use actionable insights to unblock configuration and accelerate readiness.
• No additional setup is required.

Before rollout, we will update this post with new documentation.

Compliance considerations:

No compliance considerations identified; review as appropriate for your organization.

Source: Microsoft

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