Triage your Outlook mobile inbox hands-free with Microsoft 365 Copilot voice catch-up [MC1187805]

Message ID: MC1187805

[Introduction]

Stay on top of your inbox with the new Microsoft 365 Copilot voice experience in the Outlook mobile app—simply open Copilot, tap Voice catch-up, and manage your messages through a natural, conversational flow. Copilot starts by summarizing your most recent unread emails and then offers you actions like flagging, pinning, archiving, deleting, or drafting a reply that you can choose to take—all without the hassle of navigating your inbox by hand. You can interrupt or redirect Copilot at any point in the conversation:

• Ask Copilot follow-up questions on a specific topic
• Read an email thread from start to finish or provide a more detailed summary
• Take a triage action for a specific email – flagging, pinning, archiving, or deleting
• Draft a reply to an email or email thread, which Copilot will save to your drafts folder

The end result: A new way to manage your Outlook mobile inbox that is conversational, hands-free, and convenient for working on-the-go, and more accessible than ever.

[When this will happen:]

• Public Preview (Worldwide): Rollout begins in mid-November 2025 and completes by early February.
• General Availability (Worldwide): Rollout begins in early February 2026.

[How this affects your organization:]

• Who is affected:
  • All users of the Outlook mobile app on iOS and Android with Microsoft 365 Copilot enabled.
  • A Microsoft 365 Copilot license is required to use this feature.
• What will happen:
  • Users will see a new Voice catch-up option in the Copilot interface within Outlook mobile.
  • Copilot will summarize recent unread emails and offer actions such as flagging, pinning, archiving, deleting, and drafting replies.
  • Users can interrupt or redirect Copilot at any time to ask follow-up questions, read full threads, or take triage actions.
  • The experience is conversational and hands-free, enhancing accessibility and productivity.
• Key benefits:
  • Helps users stay on top of their inboxes while they’re on-the-go (hands-free, using headphones, on a walk, in between meetings, and beyond)
  • Enables a more accessible Outlook mobile experience
  • Delivers a more consistent, conversational inbox triage experience than the user would otherwise experience when starting with prompts like “Summarize the emails I got today.”
  • Natural, conversational flow – feels as though you’re triaging your inbox live with support from a helpful human

[What you can do to prepare:]

• Ensure users update to the latest version of Outlook mobile on iOS and Android.
• Communicate this change to helpdesk and support teams.
• Update internal documentation if you provide guidance on Outlook mobile or Copilot usage.
• No admin configuration is required; feature will be available by default for eligible users.
• To get access to Voice catch-up during the preview period, organizations must email [email protected] to join the preview on iOS Test Flight and Android Beta.

[Compliance considerations:]

Compliance Area	Explanation
Introduces or modifies AI/ML capabilities	Adds a new conversational AI interface that interacts with user email data to summarize and take actions.
Provides new way of interacting with generative AI	Users interact with Copilot via voice to triage inbox and draft replies.
Includes admin control	Admins can manage Copilot availability via Microsoft 365 admin center and Entra ID group membership.
Allows user to enable/disable feature	Users can choose whether to use Voice catch-up within the Copilot interface.

Source: Microsoft

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