(Updated) Cancelled: Loop app grace period is ending [MC1184645]

Message ID: MC1184645 (Updated)

Updated December 16, 2025: To ensure the best customer experience we have decided not to proceed with the rollout of this change at this time. The grace period is no longer ending. We apologize for any inconvenience this may have caused and thank you for your patience.

[Introduction]

The Loop app grace period is ending. This grace period was granted to organizations that participated in the Loop app Public Preview between March and November 2023, allowing all users—regardless of license—to create and manage Loop workspaces. To align with Microsoft 365 licensing requirements, this grace period will end in December 2025. After this change, only users with a qualifying Microsoft 365 plan will retain full workspace capabilities in the Loop app.

[When this will happen:]

This change is no longer planned.

[How this affects your organization:]

• Who is affected:
  • Organizations that participated in the Loop app Public Preview between March and November 2023.
  • Within those organizations, only users without a qualifying Microsoft 365 plan are affected by this change.
• What will happen:
  • Starting in mid-December 2025:
  • Users with a qualifying Microsoft 365 plan will continue to:
    • Create new Loop workspaces.
    • Add or remove members from Loop workspaces.
  • Users without a qualifying Microsoft 365 plan will:
    • No longer be able to create new Loop workspaces.
    • No longer be able to add or remove members from existing workspaces.
    • Continue to access and use previously created Loop components, pages, and workspaces.

[What you can do to prepare:]

• No action is required at this time. However, you may wish to:
• Review your organization’s Microsoft 365 licensing to ensure users who need to create or manage Loop workspaces have the appropriate plan.
• Communicate this change to your helpdesk or support staff.
• Update internal documentation if you provide guidance on Loop app usage.

Learn more: Loop access via Microsoft 365 subscriptions

[Compliance considerations:]

No compliance considerations identified, review as appropriate for your organization.

Source: Microsoft

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