(Updated) Microsoft 365 Copilot: Create and view Outlook rules [MC1223821]

Message ID: MC1223821 (Updated)

Updated March 25, 2026: We have updated the content and timeline. Thank you for your patience. 

[Introduction]

Outlook is adding new Microsoft 365 Copilot capabilities that let users create and view Inbox rules using natural language. This update helps users stay organized more efficiently by allowing them to ask Copilot to set up new rules or list existing rules directly in chat, without navigating Outlook settings.

A Microsoft 365 Copilot license is required to access this new feature.

Supported platforms: Available via Microsoft 365 Copilot Chat (Work mode). When used within Outlook, it’s supported on Classic and New Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook mobile (iOS and Android).

[When this will happen]

General Availability (Worldwide): We began rolling out in early April 2026 (previously early February) and expect to complete by mid-May 2026 (previously mid-March).

[How this affects your organization]

Who is affected: Users with Microsoft 365 and Copilot licenses who use Outlook for email management..

What will happen:

• Users can create new Inbox rules through natural language prompts (for example: “Create a rule to move emails from my manager to a Manager folder.”).

  

• Users can ask Copilot to show their existing Inbox rules, including rule names, conditions, actions, and status.
• Rules created with Copilot operate the same as rules created through Outlook settings:
  • Rules apply only to future incoming messages.
  • Existing messages are not automatically moved or modified.
  • All rules are visible and manageable through Outlook’s native Rules settings.
• The feature is on by default for eligible users and respects all existing Outlook and Exchange policies.

[What you can do to prepare]

• Ensure users have the appropriate Microsoft 365 and Copilot licenses.
• Communicate this update to helpdesk and support teams.
• Update internal documentation if you detail email management features.
• No additional configuration is required for rollout.
• Review the following support article: Create and view Outlook rules with Microsoft 365 Copilot

[Compliance considerations]

No compliance considerations identified. Review as appropriate for your organization.

Source: Microsoft

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