Amazon Web Services

Amazon Q in Connect, a generative AI-powered assistant for customer service, now supports 6 additional languages for offering proactive recommendations for customer service agents to resolve issues quickly and accurately. Amazon Q in Connect detects customer intent during voice and…

Amazon SageMaker Catalog, part of the next generation of Amazon SageMaker, now supports AI recommendations for descriptions—including table summaries, use cases, and column-level descriptions—for custom structured assets registered programmatically. This applies to a wide range of assets, for example, Iceberg…

Amazon Connect now provides the ability to execute logic such as routing priority changes within a flow while continuing to play audio to customers waiting in queue. For example, when a customer is in queue listening to music or instructions,…

Amazon Inspector is now available in Asia Pacific (Thailand), Middle East (UAE), Asia Pacific (Hyderabad), Asia Pacific (Malaysia), Asia Pacific (Melbourne), Mexico (Central), Israel (Tel Aviv), Canada West (Calgary), and Europe (Spain). Amazon Inspector is a vulnerability management service that…

Amazon Aurora PostgreSQL-Compatible Edition has added support for PostgreSQL versions 17.5, 16.9, 15.13, 14.18, and 13.21. The update includes PostgreSQL community's product improvements and bug fixes, while introducing Aurora-specific enhancements: read replica optimizations to reduce downtime during cluster upgrades, new…

We are excited to announce Q-Index now supports seamless application level authentication for its SearchRelevantContent (SRC) API, simplifying the end-user experience when using Q-Index to retrieve enterprise content. In the common Amazon Q-Index scenario where a 3rd party application integrates…