Amazon Connect Customer now automates evaluations of human and AI agents in Malay using generative AI. Managers define custom evaluation criteria in natural language and receive AI-generated evaluations with justifications in their preferred language. Performance evaluations also supports cross-language evaluation…

Second-generation AWS Outposts racks are now supported in the AWS GovCloud (US-East) and AWS GovCloud (US-West) Regions. Outposts racks extend AWS infrastructure, AWS services, APIs, and tools to virtually any on-premises data center or colocation space for a truly consistent…

Amazon Quick connectors let users leverage tools and services such as Outlook, Slack, Salesforce, Jira, and homegrown MCP servers directly into their workflows across chat, agents, apps, flows, and deep research. Today, Amazon Quick introduces new tool settings and MCP…

The Web Search built-in server-side tool on Amazon Bedrock is now available in AWS GovCloud (US-West), helping bring grounded web results to compliance-sensitive government and public-sector workloads. Web Search helps supported OpenAI GPT models ground responses with information from the…

AWS Config now supports 60 additional AWS resource types across key services including Amazon Bedrock,  Amazon EC2, Amazon SageMaker, and AWS Organizations. This expansion provides greater coverage over your AWS environment, enabling you to more effectively discover, assess, audit, and…

AWS User Experience Customization (UXC) is now available in all commercial AWS Regions. UXC enables account administrators to set a custom account color and control which services and Regions appear in the AWS Management Console. Previously, UXC was available only…