Amazon Web Services

You can now easily deliver task and email based customer experiences on your websites and applications using the new contact form option in the Amazon Connect communication widget. For example, you can add the communication widget to your website and…

Amazon RDS io2 Block Express volumes are now available in AWS GovCloud (US-West) and AWS GovCloud (US-East) Regions. Amazon RDS io2 Block Express volumes provide consistent sub-millisecond latency for mission critical workloads. Amazon RDS io2 Block Express volumes are designed…

Amazon Connect now supports recurring activities in agent schedules, making it easier for you to add repeating events in a few clicks. With this launch, you can now schedule activities such as daily stand-up at 8 a.m. or team meeting…

As of today, AWS Batch has introduced two new instance type options for allowed instance types in Compute Environment default-x86_64 (default) and default-arm64. These new options will automatically select the most cost-effective instance type across different generations, based on your…

Amazon Managed Service for Prometheus, a fully managed Prometheus-compatible monitoring service, now supports resource-based policies, making it easier to build applications that work across accounts. With resource-based policies, you can specify which Identity and Access Management (IAM) principals have access…

Amazon Connect Cases now supports Contact Lens Rules that automatically update cases when created, streamlining case workflows and reducing manual tasks. For example, you can configure rules to auto-assign refund cases to the billing team, auto-close cases that don’t require…