Amazon Web Services

Amazon Connect now supports the ability to configure agents with auto-accept settings for chat, tasks, emails, and callbacks. When auto-accept is enabled, incoming contacts are automatically connected to available agents instead of waiting on the agent to manually accept or…

Amazon Managed Streaming for Apache Kafka (MSK) now supports broker logs for Express brokers at no additional cost. With access to broker logs, you can troubleshoot client connectivity and availability issues and get insights into broker behavior during rebalances or…

AWS HealthOmics announces a Kiro Power and Kiro IDE extension to create, run, debug, and optimize HealthOmics workflows faster with AI agent-assisted development. With the HealthOmics extension for Kiro IDE, customers can create, modify, and analyze workflows in domain-specific languages…

Amazon Redshift now supports allocating extra compute for automatic optimization features, known as autonomics. Database administrators managing Amazon Redshift workloads can now allocate additional resources for their clusters to enable autonomics even during periods of high user activity, eliminating the…

Amazon Neptune Analytics is now available in Middle East (Bahrain), Middle East (UAE), Israel (Tel Aviv), Africa (Cape Town), Canada (Calgary), Asia Pacific (Malaysia), and Europe (Zurich) regions. You can now create and manage Neptune Analytics graphs in these new…

Amazon Elastic Container Service (Amazon ECS) Managed Instances is now available in the AWS European Sovereign Cloud. ECS Managed Instances is a fully managed compute option designed to eliminate infrastructure management overhead while giving you access to the full capabilities…