Microsoft 365 Copilot Archives - Page 374 of 777

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Message ID: MC1163794 We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer Service.…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Microsoft Dataverse

Microsoft Dataverse – Update system jobs retention policy from environment settings [MC1163795]

Message ID: MC1163795 We are announcing the ability to update system jobs retention policy from environment settings in Microsoft Dataverse. This feature will reach Public Preview starting on October 1, 2025. How does this affect me? With this feature, you…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Improve research relevance by adding custom web sources for the agent [MC1163770]

Message ID: MC1163770 We are announcing the ability to improve research relevance by adding custom web sources for agents in Dynamics 365 Sales. This feature will reach general availability on October 31, 2025.How does this affect me?This feature enables Sales…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Microsoft 365 suite

New support for HR and employee profile data in Microsoft 365 Copilot connectors [MC1163760]

Message ID: MC1163760 [Introduction] We're introducing enhanced Microsoft 365 Copilot connectors for people data to help organizations enrich Microsoft 365 people profiles with authoritative information from external systems. This update improves Copilot’s ability to deliver contextually relevant and personalized responses…

Modern Workspace Pro 2 October 2025Admin impact, New feature, Plan for change, User impactNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Place a consulting representative on hold in a call [MC1163741]

Message ID: MC1163741 We are announcing the ability to place a consulting representative on hold in a call in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature, customer…

Modern Workspace Pro 2 October 2025New feature, Stay informedNo Comments

Microsoft 365 apps

Outlook for Android will require Android 10.0 or higher starting January 2026 [MC1163756]

Message ID: MC1163756 [Introduction] To maintain app performance, security, and compatibility across devices, Outlook for Android will no longer support Android 9.x or earlier versions starting January 2026. This change aligns with Microsoft’s regular operating system (OS) support evaluations and…

Modern Workspace Pro 2 October 2025Plan for change, Retirement, User impactNo Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…