[Updated] Microsoft Copilot Studio – Information about hosted browser in computer use [MC1146242]

[Updated] Microsoft Copilot Studio – Information about hosted browser in computer use [MC1146242]

Message ID: MC1146242 (Updated) We are introducing a tenant level product feature setting, hosted browser in computer use, for Microsoft Copilot Studio. This feature allows administrators to control whether Copilot Studio’s computer use tool can be executed on a hosted…
Dynamics 365 Contact Center – Select a representative automatically in consult to queue [MC1163735]

Dynamics 365 Contact Center – Select a representative automatically in consult to queue [MC1163735]

Message ID: MC1163735 We are announcing the ability to select a representative automatically in consult to queue in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.How does this affect me?When service representatives select a…
Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732]

Dynamics 365 Customer Service – Automatically restore sessions after a browser refresh [MC1163732]

Message ID: MC1163732 We are announcing the ability to automatically restore sessions after a browser refresh in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?With this feature update, sessions and…
(Updated) Multiple account access to Copilot in Microsoft 365 desktop and mobile apps [MC981462]

(Updated) Multiple account access to Copilot in Microsoft 365 desktop and mobile apps [MC981462]

Message ID: MC981462 (Updated) Updated October 1, 2025: Today we announced multiple updates to our Microsoft 365 subscription lineup for individuals. Multiple account access allows individuals with these subscriptions to access Microsoft 365 Copilot value while at work through the…