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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]
Message ID: MC1181931 We are announcing the ability to update the default Message Queues assignment strategy to "least active" in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025. How does this affect me? This…
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