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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]
Message ID: MC1181931 (Updated) We are announcing the ability to update the default Message Queues assignment strategy to "least active" in Dynamics 365 Contact Center. This feature will reach general availability on February 6, 2026. How does this affect me?…
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