Dynamics 365 Customer Service – Configure quality evaluation with quality evaluation agent [MC1178985]

Dynamics 365 Customer Service – Configure quality evaluation with quality evaluation agent [MC1178985]

Message ID: MC1178985 We are announcing the ability to configure quality evaluation framework with Quality Evaluation Agent in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025. How does this affect me? The evaluation framework…
Microsoft Power Platform: Details on AI Builder capacity packs end of sale [MC1178508]

Microsoft Power Platform: Details on AI Builder capacity packs end of sale [MC1178508]

Message ID: MC1178508 [Introduction:] Early October, Microsoft announced the transition from AI Builder service credits to Copilot Credits. Based on feedback we’ve received, we are making a modification to the use of seeded credits and are providing more details on…
Power Automate – Automate browsers using direct control without extensions [MC1166689]

Power Automate – Automate browsers using direct control without extensions [MC1166689]

Message ID: MC1166689 (Updated) Update: Release of this feature has been updated.We are announcing the ability to automate browsers using direct control without extensions in Power Automate. This feature will reach general availability on November 17, 2025. How does this…
Microsoft 365 Copilot for Sales – Autonomously grow your pipeline with Sales Agent [MC1164255]

Microsoft 365 Copilot for Sales – Autonomously grow your pipeline with Sales Agent [MC1164255]

Message ID: MC1164255 (Updated) Update: Release of this feature has been updated.We are announcing the ability to autonomously grow your pipeline with Sales Agent in Microsoft 365 Copilot for Sales. This feature will reach general availability on March 31, 2026.…