Dynamics 365 Apps Archives - Page 18 of 39

Dynamics 365 Customer Service – Use Assign option for cases to update capacity, presence [MC1151002]

Message ID: MC1151002 We are announcing the ability to use the Assign option on the case form to work with unified routing to update presence and capacity of service representatives in Dynamics 365 Customer Service. This feature will reach general…

Modern Workspace Pro 10 September 2025New feature, Stay informedNo Comments

The image shows a group of jellyfish with golden-yellow bell-shaped bodies and long, flowing tentacles. The jellyfish are floating in a deep blue ocean, creating a striking contrast between their vibrant colors and the surrounding water. The tentacles are thin and thread-like, some of which are reddish in color, adding to the intricate and mesmerizing appearance of the jellyfish.

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Automate scalable journey creation with the journey API [MC1150989]

Message ID: MC1150989 We are announcing the ability to automate journey creation by using templates, existing segments, and messages in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on October 10, 2025.How does this affect me?The…

Modern Workspace Pro 10 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Simplify forms by filtering choices based on previous answers [MC1138227]

Message ID: MC1138227 (Updated) We are announcing the ability to simplify forms by filtering choices based on previous answers in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on September 1, 2025. How does this affect…

Modern Workspace Pro 9 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Prevent duplicate emails to shared email addresses [MC1148604]

Message ID: MC1148604 We are announcing the ability to prevent duplicate emails to shared email addresses in Dynamics 365 Commerce. This feature will reach general availability on September 24, 2025.How does this affect me?This feature enables email deduplication, ensuring that…

Modern Workspace Pro 6 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Connect AI agents using Model Context Protocol server [MC1146582]

Message ID: MC1146582 We are announcing the ability to connect to AI agents through the Model Context Protocol server in Dynamics 365 Customer Service. This feature will reach general availability on October 1, 2025.How does this affect me?With this feature…

Modern Workspace Pro 2 September 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Field Service – Tailor Copilot chat experience with Copilot Studio [MC1146586]

Message ID: MC1146586 We are announcing the ability of makers being able to customize their experience of the Copilot side pane by using the customization capabilities of Copilot Studio in Dynamics 365 Field Service. This feature will reach general availability…

Modern Workspace Pro 2 September 2025New feature, Stay informedNo Comments

GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…
GemPix 2 on Power Pages version 9.7.2.x Early Upgrade Release [MC1011716]4 January 2026
The emphasis on performance and security updates is reassuring, but I’m wondering how this will impact users during the maintenance…
Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]