![Dynamics 365 Contact Center – Mask sensitive data and prevent unauthorized access [MC1144599]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-olly-3755755-1024x683.webp "Dynamics 365 Contact Center – Mask sensitive data and prevent unauthorized access [MC1144599] 1")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Mask sensitive data and prevent unauthorized access [MC1144599]
Message ID: MC1144599 We are announcing the ability to mask sensitive data and prevent unauthorized access in Dynamics 365 Contact Center. This feature will reach general availability on September 30, 2025.How does this affect me?Leveraging the sensitive data redaction capabilities…
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![Dynamics 365 Project Operations – Optimize processes with agent-led time, expense, and approvals [MC1143958]](https://mwpro.co.uk/wp-content/uploads/2025/06/smoothie-2191709_1920-1024x683.webp "Dynamics 365 Project Operations - Optimize processes with agent-led time, expense, and approvals [MC1143958] 3")
![Dynamics 365 Contact Center- Use constrained grammars for speech recognition [MC1143957]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-googledeepmind-17483908-1024x683.webp "Dynamics 365 Contact Center- Use constrained grammars for speech recognition [MC1143957] 4")
![Dynamics 365 Project Operations – Enable time phasing of quote and contract lines [MC1143697]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pachon-in-motion-426015731-18545020-1024x683.webp "Dynamics 365 Project Operations - Enable time phasing of quote and contract lines [MC1143697] 5")
![Dynamics 365 Contact Center – Use messaging APIs to manage customer chat conversations [MC1143714]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-felixmittermeier-956999-1024x683.webp "Dynamics 365 Contact Center – Use messaging APIs to manage customer chat conversations [MC1143714] 6")