Dynamics 365 Apps

Message ID: MC1383794 We are announcing the ability to boost productivity with flexible views and search in segments in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on July 3, 2026. How does this affect me?…

Message ID: MC1338796 We are announcing the ability to deliver real-time coaching with Quality Assurance Agent in Dynamics 365 Contact Center. This feature will reach general availability on June 30, 2026.How does this affect me?The quality evaluation skill of the…

Message ID: MC1333580 We are announcing the ability to recover an invoice from a failed workflow in Dynamics 365 Project Operations. This feature will reach general availability on June 5, 2026. How does this affect me? When a configuration change…

Message ID: MC1333548 We are announcing the ability to carry out suggested actions with built-in context and guidance directly within the flow of work in Dynamics 365 Sales. This feature will be available in preview on June 18, 2026. How…

Message ID: MC1331688 We are announcing the ability to improve customer outcomes with Service Agent for Microsoft 365 Copilot in Dynamics 365 Customer Service. This feature will reach general availability on June 30, 2026.How does this affect me? This feature…

Message ID: MC1329309 We are announcing the ability to personalize outreach emails sent by the Sales Qualification Agent in Dynamics 365 Sales. This feature will reach general availability on July 1, 2026. How does this affect me? This feature expands…