Dynamics 365 Contact Center – Monitor work item lifecycle in Application Insights [MC1065845]

Dynamics 365 Contact Center – Monitor work item lifecycle in Application Insights [MC1065845]

Message ID: MC1065845 We are announcing the monitor work item lifecycle in Application Insights feature for Dynamics 365 Contact Center. This feature integrates Dynamics 365 Contact Center with Application Insights, giving organizations self-service access to monitor operational telemetry. This feature…
Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Message ID: MC1065649 We are announcing the Get automated insights for seamless customer meeting preparation feature for Microsoft 365 Copilot for Sales. This feature delivers automated insights directly in Teams. With a pre-meeting prep card, you’ll stay informed about key…