Power Platform – [Update] Security update to “HTTP With Microsoft Entra ID (preauthorized)” connector [MC918447]

Power Platform – [Update] Security update to “HTTP With Microsoft Entra ID (preauthorized)” connector [MC918447]

This communication is a follow up message to MC901932, which was previously communicated on October 1, 2024. While the changes below are still in progress, we are extending the rollout window which was originally planned for October 24, 2024 - November 15, 2024.
Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot [MC916872]

Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot [MC916872]

We are announcing the use proactive prompts and insights generated by Copilot feature for Dynamics 365 Customer Service. This feature enables users to discover and prompt Copilot without the need for manual typing. This feature will reach general availability on November 15, 2024.