Power Platform Archives - Page 88 of 133

Dynamics 365 Contact Center – View and manage shift schedules with My Schedule calendar [MC1065863]

Message ID: MC1065863 We are announcing view and manage shift schedules with My Schedule calendar feature for Dynamics 365 Contact Center. This feature allows customer representatives to review their shifts, time off, and schedules, offering views in daily, weekly, monthly,…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Monitor work item lifecycle in Application Insights [MC1065845]

Message ID: MC1065845 We are announcing the monitor work item lifecycle in Application Insights feature for Dynamics 365 Contact Center. This feature integrates Dynamics 365 Contact Center with Application Insights, giving organizations self-service access to monitor operational telemetry. This feature…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Power Apps

Power Apps Studio – Introducing Agents in Plan Designer [MC1065838]

Message ID: MC1065838 We are announcing Agents in Plan Designer for Power Apps Studio. This feature will allow Plan Designer to generate Autonomous Agents as part of a maker's end-to-end business solution. Autonomous Agents will help streamline business operations by…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Customer Service – Customize formatting and headers for Case and Custom Record Summaries [MC1065842]

Message ID: MC1065842 We are announcing the ability to customize the formatting and headers of Case and Custom Record Summaries. This will help structure and present the content in the way you want to so that your users can get…

Modern Workspace Pro 1 May 2025New feature, Stay informed1

Dynamics 365 Apps

Dynamics 365 Contact Center – Recognize one of multiple entities in a single utterance [MC1065728]

Message ID: MC1065728 We are announcing the Recognize one of multiple entities in a single utterance feature for Dynamics 365 Contact Center. This feature allows agent designers within Microsoft Copilot Studio to attach more than one entity for recognition onto…

Modern Workspace Pro 30 April 2025Stay informed1

Power Platform

Microsoft Copilot Studio – Analyze knowledge source usage for custom agents [MC1065680]

Message ID: MC1065680 We are announcing the Analyze knowledge source usage for custom agents feature for Microsoft Copilot Studio. This feature introduces a chart and metrics that track how often your knowledge sources are used in conversations between your agent…

Modern Workspace Pro 30 April 2025New feature, Stay informed1

Flux API on Security Center – Cloudflare Threat Events now support STIX2 format13 January 2026
The move to STIX2 support is a big step toward making threat data more actionable across different security ecosystems. It’s…
AI Music Generator on Amazon Redshift Serverless is now available in the AWS Asia Pacific (New Zealand) region13 January 2026
Amazon Redshift Serverless is a fantastic feature for scaling analytics workloads. It’s awesome to see it expand to new regions…
flux 2 on GCP Release Notes: January 10, 202612 January 2026
Thanks for surfacing the 6.3.70 release for both SecOps SIEM and SOAR. Even though the notes are brief, these simultaneous…
GemPix 2 on Microsoft Outlook: Updated behavior for switching back from new Outlook to classic Outlook for Windows [MC1066342]4 January 2026
This update seems like a thoughtful response to user feedback around changes in Outlook. A smoother transition between versions will…
GemPix 2 on Legacy Microsoft Outlook for Mac: Support will end [MC994282]4 January 2026
This change makes sense in terms of keeping the platform secure and feature-rich. I wonder if any organizations will be…