Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Use enhanced analytics for voicemail and direct callback [MC1055726]
Message ID: MC1055726 We are announcing the Use enhanced analytics for voicemail and direct callback feature for Dynamics 365 Contact Center. This feature will enhance the existing analytics data model to provide insights into calls that overflow and are handled…
![Dynamics 365 Contact Center - Use enhanced analytics for voicemail and direct callback [MC1055726] 1 Dynamics 365 Contact Center – Use enhanced analytics for voicemail and direct callback [MC1055726]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-26125330-1024x683.webp)
![Copilot Studio – Connect to external sources in agents through Single Sign-On [MC1055647] 2 Copilot Studio – Connect to external sources in agents through Single Sign-On [MC1055647]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-babydov-7787750-1024x683.webp)
![Power Platform admin center - View Copilot and agent settings [MC1055620] 3 Power Platform admin center – View Copilot and agent settings [MC1055620]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-eye4dtail-216798-1024x683.webp)
![Microsoft Teams admin center: Improvements to controls for Microsoft 365 Copilot [MC1055552] 4 Microsoft Teams admin center: Improvements to controls for Microsoft 365 Copilot [MC1055552]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-steve-1530710-1024x683.webp)
![Microsoft SharePoint Online: We will remove retired DISCO and WSDL web pages [MC1055555] 5 Microsoft SharePoint Online: We will remove retired DISCO and WSDL web pages [MC1055555]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-minan1398-1234035-1024x683.webp)
![SharePoint Online: Content Security Policy Control in Tenant Administration [MC1055557] 6 SharePoint Online: Content Security Policy Control in Tenant Administration [MC1055557]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-evgeny-tchebotarev-1058775-2541310-1024x683.webp)