Dynamics 365 Apps Archives - Modern Workspace Pro

Dynamics 365, Power Platform, and Role-based Copilot offerings 2025 release wave 2 plans available now! [MC1116984]

Message ID: MC1116984 On July 16, 2025, we published the 2025 wave 2 plans for Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings which is a compilation of new capabilities that will be released between October 2025 through March…

Modern Workspace Pro 17 July 2025Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Pause and resume journeys to handle unplanned events [MC1107941]

Message ID: MC1107941We are announcing the ability to pause and resume journeys to handle unplanned events in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on July 31, 2025. How does this affect me?Instead of stopping…

Modern Workspace Pro 2 July 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Enable direct transfer of conversations [MC1107934]

Message ID: MC1107934 We are announcing the ability to directly transfer conversations to other representatives within their queue or other queues without the need to consult first in Dynamics 365 Contact Center. This feature will reach general availability on July…

Modern Workspace Pro 2 July 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Use enhanced disposition code capabilities [MC1107207]

Message ID: MC1107207 We are announcing new disposition code functionality which will enable more configurability in indicating the outcome of a voice or chat conversation in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025.…

Modern Workspace Pro 1 July 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Insights – Journeys – Set up and manage an event waitlist [MC1107202]

Message ID: MC1107202 We are announcing the ability to enable waitlist registrations in Dynamics 365 Customer Insights – Journeys, to ensure that spots are filled when registered attendees cancel. This feature will reach general availability on July 31, 2025. How…

Modern Workspace Pro 1 July 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Add messaging to native mobile apps [MC1107195]

Message ID: MC1107195 We are announcing the ability to reach your customers through your branded mobile application with our mobile messaging experience in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025. How does this…

Modern Workspace Pro 1 July 2025New feature, Stay informedNo Comments

AI Music Generator on (Updated) Microsoft Outlook: Users can set custom account descriptions [MC981635]25 July 2025
This feels like a small update, but it’s going to make a big difference for users managing multiple inboxes—especially those…
AI Music Generator on Important Update: Teams Meeting Join URL Validation [MC1120871]24 July 2025
Good to know Microsoft is addressing the problem of broken meeting links due to URL rewriting. We’ve run into this…
AI Music Generator on (Updated) New Microsoft Outlook for Windows: Drag and drop files between accounts as attachments [MC1104315]24 July 2025
It’s great that Microsoft is continuously improving Outlook’s functionality. Being able to transfer files between different accounts so seamlessly will…
AI Music Generator on Amazon EC2 now supports skipping the operating system shutdown when stopping or terminating instances24 July 2025
I’ve run into delays during EC2 terminations due to the OS shutdown process, so this change feels long overdue. Interested…
AI Music Generator on (Updated) Microsoft Copilot: Access SharePoint agents in the Microsoft 365 Copilot app [MC1099692]23 July 2025
Glad to see Microsoft reducing context switching—it's one of the biggest drains on productivity. Curious if this feature will eventually…