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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Use Service Operations Agent to simplify setup tasks [MC1290981]
Message ID: MC1290981 We are announcing Service Operations Agent in Dynamics 365 Contact Center. This feature will reach general availability on May 22, 2026.How does this affect me?This feature allows administrators to set up channels, routing, queues, AI agents, voice…
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