Dynamics 365 Apps Archives - Modern Workspace Pro

Dynamics 365 Field Service – Summarize work orders with Copilot in Outlook [MC921924]

Message ID: MC921924 We are announcing the Summarize work orders with Copilot in Outlook feature for Dynamics 365 Field Service. This feature allows you to get a summary of a work order without having to leave Outlook and open the…

Mike Rosoft 30 October 2024New feature, Stay informedNo Comments

Dynamics 365 Apps

Upcoming changes to email service notification recipients [MC920104]

Message ID: MC920104 Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements. To expand access and…

Mike Rosoft 28 October 2024Admin impact, Plan for change, Updated message1

Dynamics 365 Apps

Dynamics 365 Customer Service – Use proactive prompts and insights generated by Copilot [MC916872]

We are announcing the use proactive prompts and insights generated by Copilot feature for Dynamics 365 Customer Service. This feature enables users to discover and prompt Copilot without the need for manual typing. This feature will reach general availability on November 15, 2024.

Mike Rosoft 23 October 2024New feature, Stay informed1

Dynamics 365 Apps

Upcoming changes to email service notification recipients [MC912548]

Message Center is the primary channel to receive updates about your Microsoft services. Occasionally, we will send email service notifications regarding upcoming changes that require customer action, planned maintenance, or other important announcements.

Mike Rosoft 17 October 2024Admin impact, Plan for change1

Dynamics 365 Apps

Dynamics 365 Customer Service – Create custom summaries for any record type in Customer Service [MC907920]

We are announcing the Create custom summaries for any record type in Customer Service feature for Dynamics 365 Customer Service. This feature allows customer service representatives to generate AI-based summaries of any record types within Dynamics 365 Customer Service.

Mike Rosoft 10 October 2024New feature, Stay informed1

Dynamics 365 Apps

Microsoft Dynamics 365 – Delete stub, unlicensed, and removed Microsoft Entra group users feature is now available [MC855402]

Starting August 8, 2024, the Delete stub, unlicensed, and removed Microsoft Entra group users feature will be generally available. How does this affect me?Previously, stub users, unlicensed, or removed Microsoft Entra group users couldn't be deleted from a Dataverse environment.…

Mike Rosoft 8 August 2024New feature, Stay informed1