Dynamics 365 Apps

Message ID: MC1325374 We are announcing the ability to use representatives for commercial proactive engagement in Dynamics 365 Contact Center. This feature will reach general availability on June 30, 2026.How does this affect me?This feature enables administrators and journey authors…

Message ID: MC1325369 We are announcing task level calendars for precise planning in Dynamics 365 Project Operations. This feature will reach public preview on June 12, 2026.How does this affect me?This feature enables you to assign calendars at the task…

Message ID: MC1325027 We are announcing the ability to increase agent accuracy by grounding the agent in customer insights in Dynamics 365 Customer Insights - Data. This feature will reach public preview on June 15, 2026.How does this affect me?With…

Message ID: MC1324989 We are announcing the ability to accelerate Sales Opportunity Agent deployment with simplified admin configuration in Dynamics 365 Sales. This feature will reach general availability on June 30, 2026.How does this affect me?Users will be able to…

Message ID: MC1324856 We are announcing the ability to delight your customers with the enhanced chat widget in Dynamics 365 Contact Center. This feature will reach public preview on June 15, 2026. How does this affect me? The updated chat…