Dynamics 365 Apps

Message ID: MC1092181We are announcing the ability to orchestrate journeys using any marketing interaction in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on July 1, 2025. How does this affect me?This feature enables you to…

Message ID: MC1092119We are announcing the ability to manage multiple addresses for accounts in Dynamics 365 Project Operations. This feature will reach general availability on July 11, 2025. How does this affect me? This feature enables you to maintain multiple…

Message ID: MC1091681We are announcing the ability for marketers and journey designers to simultaneously branch on multiple marketing interactions and enhance customer journeys by using combined triggers to deliver personalized follow-ups in Dynamics 365 Customer Insights - Journeys. This feature…

Message ID: MC1087031We are announcing the ability to use the Desktop companion application in Dynamics 365 Contact Center. This feature will reach general availability on July 1, 2025. How does this affect me? The Desktop companion application for Dynamics 365…

Message ID: MC1082062We are announcing the ability for administrators to add custom Natural Language Understanding (NLU) models tailored to your organization in Dynamics 365 Contact Center. This feature will reach general availability on June 24, 2025. How does this affect…