Dynamics 365 Apps Archives - Page 2 of 52

Dynamics 365 Sales – Modern, in-flow email template picker for Sequences [MC1289785]

Message ID: MC1289785 We are announcing a modern, in-flow email template picker for Sequences within Dynamics 365 Sales. This feature will reach general availability on April 30, 2026.How does this affect me?The new email template picker for Sequences makes it…

Modern Workspace Pro 24 April 2026Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Update representative presence on missed, rejected notification [MC1287358]

Message ID: MC1287358 We are announcing an update to the ability in Copilot Service Admin Center (CSAC) to update admin settings for transitioning customer service representatives (CSR) presence on missing and rejecting a notification in Dynamics 365 Contact Center. This…

Modern Workspace Pro 22 April 2026Feature update, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Use Admin Agent to simplify setup tasks in contact center [MC1276450]

Message ID: MC1276450 We are announcing Admin Agent in Dynamics 365 Contact Center. This feature will reach public preview on April 24, 2026.How does this affect me?This feature allows administrators to set up channels, routing, queues, AI agents, voice configurations,…

Modern Workspace Pro 10 April 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Customer Service – Protect sensitive information in emails with data sensitivity labels [MC1276446]

Message ID: MC1276446 We are announcing the ability to protect sensitive information in emails with data sensitivity labels in Dynamics 365 Customer Service. This feature will reach general availability on May 1, 2026.How does this affect me?This feature enables you…

Modern Workspace Pro 10 April 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Sales – Get integrated inbound and outbound calling with Sales Hub dialer [MC1268720]

Message ID: MC1268720 We are announcing the ability to get integrated inbound and outbound calling with Sales Hub dialer in Dynamics 365 Sales. This feature will reach general availability on May 1, 2026. How does this affect me? This Sales…

Modern Workspace Pro 2 April 2026New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Get queue availability data from customer service representative availability APIs [MC1267957]

Message ID: MC1267957 We are announcing the ability to get queue availability data from customer service representative availability APIs in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This…

Modern Workspace Pro 2 April 2026New feature, Stay informedNo Comments

Mike on Anthropic Claude Sonnet is now available in Microsoft 365 Copilot [MC1247880]17 April 2026
Really interesting update. It feels like the bigger story here is not just that another model has been added, but…
Mike on Copilot entry point changes in Excel [MC1282571]17 April 2026
This is a helpful breakdown of what looks like a small UX change on the surface but has very real…
AI Logo Generator on GCP Release Notes: February 14, 202617 February 2026
It’s exciting to see Google SecOps SIEM and SOAR updates rolling out globally. I’m curious if there are any significant…
AI Music Generator on GCP Release Notes: February 13, 202615 February 2026
Security bulletins like the one for CVE-2025-13292 are always a bit concerning, but it’s reassuring to know Google is actively…
Nano Banana AI on GCP Release Notes: February 12, 202614 February 2026
This migration tool seems like a great step for those looking to modernize their infrastructure. Being able to move App…