Dynamics 365 Apps

Message ID: MC1239678 We are announcing the ability to use preview dial for high-value proactive engagements in Dynamics 365 Contact Center. This feature will reach general availability on March 31, 2026. How does this affect me? This feature enables administrators…

Message ID: MC1239668 We are announcing the ability to create static segments with up to 200,000 members in Dynamics 365 Customer Insights - Journeys. This feature will reach general availability on March 31, 2026. How does this affect me?This feature…

Message ID: MC1239656 We are announcing the ability to leverage rich media messaging across channels in Dynamics 365 Contact Center. This feature will reach general availability on March 30, 2026. How does this affect me? With this feature, admins can…

Message ID: MC1239651 We are announcing the ability to view approvals of different types more clearly by using the enhanced UI in Dynamics 365 Project Operations. This feature will reach general availability on March 31, 2026. How does this affect…

Message ID: MC1238923 We are announcing the ability to record and review full-screen representative activity in Dynamics 365 Customer Service. This feature will reach general availability on March 27, 2026.How does this affect me?This feature records full‑screen representative activity during…

Message ID: MC1237630 We are announcing the ability to improve usability and streamline the expense submission experience in Dynamics 365 Project Operations. This feature will reach general availability on March 25, 2026. How does this affect me?These mobile app enhancements…