Dynamics 365 Apps

Message ID: MC1276446 We are announcing the ability to protect sensitive information in emails with data sensitivity labels in Dynamics 365 Customer Service. This feature will reach general availability on May 1, 2026.How does this affect me?This feature enables you…

Message ID: MC1268720 We are announcing the ability to get integrated inbound and outbound calling with Sales Hub dialer in Dynamics 365 Sales. This feature will reach general availability on May 1, 2026. How does this affect me? This Sales…

Message ID: MC1267957 We are announcing the ability to get queue availability data from customer service representative availability APIs in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This…

Message ID: MC1266582 We are announcing the ability to connect Microsoft Fabric Lakehouse data to AI-powered sales research in Dynamics 365 Sales. This feature will reach general availability on April 30, 2026.How does this affect me?This feature enables AI-powered experiences…

Message ID: MC1265792 We are announcing the ability to identify your customers easier with enhanced authentication methods and mid-conversation authentication for live chat in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026.How does this…