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Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Understand outcomes of proactive engagements [MC1163117]
Message ID: MC1163117 We are announcing the availability of the Understand outcomes of proactive engagements feature in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025. How does this affect me? Predefined actions for scenarios…
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