Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Dynamics 365 Contact Center – Enable Intent group and agent group-based metrics and dimensions [MC1172377]

Message ID: MC1172377 (Updated) Update: Release of this feature has been updated. We are announcing the ability to enable intent group and agent group-based metrics and dimensions for real time analytics for record routing in Dynamics 365 Contact Center. This…
Power Automate – Information about ‘Retry with AI vision’ functionality in Power Automate for desktop [MC1177141]

Power Automate – Information about ‘Retry with AI vision’ functionality in Power Automate for desktop [MC1177141]

Message ID: MC1177141 (Updated) We are announcing the introduction of the Retry with AI vision feature in error handling for UI and browser automation within Power Automate for desktop. This feature will be available for Public Preview in all Power…
(Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]

(Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]

Message ID: MC1148543 (Updated) Updated October 22, 2025: We have updated the timeline. Thank you for your patience. IntroductionWe’re introducing Teams Collaborative Notes (powered by Loop) in group chats across desktop and web experiences. This feature enables users to co-create and…