Posted inMicrosoft Entra
Entra ID: Expansion of WhatsApp as an MFA one-time passcode delivery channel [MC926195]
Message ID: MC926195 In late 2023, Microsoft Entra started leveraging WhatsApp as an alternate channel to deliver multifactor authentication (MFA) one-time passcodes (OTPs) to users in India and Indonesia. We saw improved deliverability, completion rates, and satisfaction when leveraging the…