Posted inDynamics 365 Apps
Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring [MC1395008]
Message ID: MC1395008 We are announcing the ability to enable question-level weighting for quality evaluation scoring in Dynamics 365 Customer Service. This feature will reach general availability on July 17, 2026.How does this affect me?This feature introduces the ability for…
![Dynamics 365 Customer Service - Enable question-level weighting for quality evaluation scoring [MC1395008] 1 Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring [MC1395008]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-sebastians-750225-1024x683.webp)

![Dynamics 365 Sales - Ensure precise customer interactions with fine-tuned Sales Qualification Agent [MC1393245] 4 Dynamics 365 Sales – Ensure precise customer interactions with fine-tuned Sales Qualification Agent [MC1393245]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-159825-1024x683.webp)
![Dynamics 365 Sales - Engage leads with deeper knowledge by connecting any data source to Sales Development Agent [MC1393220] 5 Dynamics 365 Sales – Engage leads with deeper knowledge by connecting any data source to Sales Development Agent [MC1393220]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-minan1398-1313817-1024x683.webp)
![Power Platform - Information regarding the retirement of the OneDrive (Consumer) Connector [MC1392593] 6 Power Platform – Information regarding the retirement of the OneDrive (Consumer) Connector [MC1392593]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-36464-1024x683.webp)