Power Platform – New data request metrics for Power Platform Monitor and Power Apps Monitor for canvas apps [MC1193465]

Power Platform – New data request metrics for Power Platform Monitor and Power Apps Monitor for canvas apps [MC1193465]

Message ID: MC1193465 We are announcing two new operational-health metrics for Power Platform Monitor and Power Apps Monitor for canvas apps: Data Request Success Rate and Data Request Latency. These metrics help users better understand the reliability and responsiveness of…
Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Message ID: MC1181931 (Updated) We are announcing the ability to update the default Message Queues assignment strategy to "least active" in Dynamics 365 Contact Center. This feature will reach general availability on February 6, 2026. How does this affect me?…
Dynamics 365 Customer Service – Configure timeout rules override in SLA-based automatic actions [MC1191196]

Dynamics 365 Customer Service – Configure timeout rules override in SLA-based automatic actions [MC1191196]

Message ID: MC1191196 We are announcing the ability to configure timeout rules override in SLA-based automatic actions in Dynamics 365 Customer Service. This feature will reach general availability on December 31, 2025. How does this affect me? This feature enables…