Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Message ID: MC1181931 (Updated) We are announcing that the default assignment strategy for new messaging queues will be set to "least active." This change will reach general availability on February 6, 2026.How does this affect me?When a new messaging queue…