Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license [MC1310832]

Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license [MC1310832]

Message ID: MC1310832 We are announcing the ability to unlock Workforce Engagement capabilities with the Customer Service Enterprise license in Dynamics 365 Customer Service. This feature will reach general availability on May 29, 2026.How does this affect me?Workforce Engagement capabilities…