![Dynamics 365 Contact Center – Real time coaching with Quality Assurance Agent [MC1338796]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-anthony-derosa-39577-211816-1024x683.webp "Dynamics 365 Contact Center - Real time coaching with Quality Assurance Agent [MC1338796] 1")
Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Real time coaching with Quality Assurance Agent [MC1338796]
Message ID: MC1338796 We are announcing the ability to deliver real-time coaching with Quality Assurance Agent in Dynamics 365 Contact Center. This feature will reach general availability on June 30, 2026.How does this affect me?The quality evaluation skill of the…
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![Dynamics 365 Sales – Carry out suggested actions faster and more effectively [MC1333548]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-apasaric-6062555-1024x683.webp "Dynamics 365 Sales - Carry out suggested actions faster and more effectively [MC1333548] 4")