Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Update to provide greater granularity to session rejection reasons [MC1324072]
Message ID: MC1324072 We are announcing that beginning on June 8, 2026, with full availability by June 31, 2026, Dynamics 365 Contact Center will now track session rejection reasons with greater granularity. Previously, all automatic session rejection reasons were all…
![Dynamics 365 Contact Center – Update to provide greater granularity to session rejection reasons [MC1324072] 1 Dynamics 365 Contact Center – Update to provide greater granularity to session rejection reasons [MC1324072]](https://mwpro.co.uk/wp-content/uploads/2025/06/puppet-1636124_1920-1024x683.webp)
![Dynamics 365 Contact Center - Protect customer experience on direct inward dialing lines with overflow actions [MC1323940] 2 Dynamics 365 Contact Center – Protect customer experience on direct inward dialing lines with overflow actions [MC1323940]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-fox-58267-1486294-1024x683.webp)
![Dynamics 365 Project Operations - Enable subcontractor vendor invoice matching to actuals [MC1323856] 3 Dynamics 365 Project Operations – Enable subcontractor vendor invoice matching to actuals [MC1323856]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pachon-in-motion-426015731-16727556-1024x683.webp)
![Dynamics 365 Sales - Improve opportunity data completeness with AI-powered data enrichment [MC1323861] 4 Dynamics 365 Sales – Improve opportunity data completeness with AI-powered data enrichment [MC1323861]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-vome-11936582-1024x683.webp)
![Dynamics 365 Contact Center - Automatically handle waiting conversations when queues close or become unstaffed [MC1323827] 5 Dynamics 365 Contact Center – Automatically handle waiting conversations when queues close or become unstaffed [MC1323827]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-isaquepereira-394377-1024x683.webp)
![Dynamics 365 Project Operations - Enable Project Revenue recognition using cost estimate instead of EAC [MC1323835] 6 Dynamics 365 Project Operations – Enable Project Revenue recognition using cost estimate instead of EAC [MC1323835]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-scottwebb-532574-1024x683.webp)