![(Updated) Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-life-of-pix-7974-1024x683.webp "(Updated) Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369] 1")
Posted inMicrosoft Teams
(Updated) Microsoft Teams: Live chat will be renamed to Customer Connect [MC1287369]
Message ID: MC1287369 (Updated) Updated May 6, 2026: We have updated the timeline. Thank you for your patience. [Introduction]Live chat in Microsoft Teams enables small and medium businesses to connect with customers through a chat widget embedded on their websites. Website…
Posted by
Tags: Admin impact, Feature update, Stay informed, Updated message, User impactNo Comments
Tags: Admin impact, Feature update, Stay informed, Updated message, User impactNo Comments![Updates available for Microsoft 365 Apps for Current Channel [MC1301824]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-googledeepmind-25626521-1024x683.webp "Updates available for Microsoft 365 Apps for Current Channel [MC1301824] 2")
![(Updated) Viva Engage: Pinned resources and related communities in Teams for iOS [MC1268933]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-conojeghuo-173294-1024x683.webp "(Updated) Viva Engage: Pinned resources and related communities in Teams for iOS [MC1268933] 3")
![(Updated) Viva Engage digest updates: Improvements to weekly [MC1269207]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-olly-3761504-1024x683.webp "(Updated) Viva Engage digest updates: Improvements to weekly [MC1269207] 4")
![Microsoft Copilot Studio – Information about the creation of classic style agents [MC1300773]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-yogendras31-693816-1024x683.webp "Microsoft Copilot Studio - Information about the creation of classic style agents [MC1300773] 5")
![Power Platform – Backup retention of Production environments is changing from 28 to 7 days [MC1298714]](https://mwpro.co.uk/wp-content/uploads/2025/06/man-4749237_1920-1024x683.webp "Power Platform – Backup retention of Production environments is changing from 28 to 7 days [MC1298714] 6")