Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license [MC1310832]

Dynamics 365 Customer Service – Unlock Workforce Engagement capabilities with Customer Service Enterprise license [MC1310832]

Message ID: MC1310832 We are announcing the ability to unlock Workforce Engagement capabilities with the Customer Service Enterprise license in Dynamics 365 Customer Service. This feature will reach general availability on May 29, 2026.How does this affect me?Workforce Engagement capabilities…
Microsoft Teams: Standardized preview experience for PowerPoint, Excel, and Word files [MC1310683]

Microsoft Teams: Standardized preview experience for PowerPoint, Excel, and Word files [MC1310683]

Message ID: MC1310683 [Introduction]We’re introducing a standardized preview experience for Word, Excel, and PowerPoint files in Microsoft Teams across desktop and mobile platforms. This update improves performance, reliability, and consistency when previewing files, resulting in faster load times and fewer…
Microsoft 365 Backup management through SharePoint Admin Center [MC1310678]

Microsoft 365 Backup management through SharePoint Admin Center [MC1310678]

Message ID: MC1310678 [Introduction] To simplify backup administration and align with how SharePoint admins work today, Microsoft is integrating Microsoft 365 Backup management directly into the SharePoint Admin Center. This centralized experience lets admins configure and manage backup for SharePoint…
Authoritative Sites for SharePoint in Microsoft Copilot [MC1310687]

Authoritative Sites for SharePoint in Microsoft Copilot [MC1310687]

Message ID: MC1310687 [Introduction] Authoritative Sites enables administrators to designate specific SharePoint sites as trusted sources of organizational information. By prioritizing content from these sites in Copilot Chat and Copilot Search, this feature improves content reliability, enhances search relevance, and…