Dynamics 365 Customer Service – Simulate AI field prediction capability from Case Management Agent [MC1204658]

Dynamics 365 Customer Service – Simulate AI field prediction capability from Case Management Agent [MC1204658]

Message ID: MC1204658 We are announcing the ability to test how well the Case Management Agent is performing with field prediction in Dynamics 365 Customer Service. This feature will reach general availability on January 23, 2026.How does this affect me?Simulation…
Microsoft Outlook: Customizable oversharing dialog for DLP in New Outlook [MC1202974]

Microsoft Outlook: Customizable oversharing dialog for DLP in New Outlook [MC1202974]

Message ID: MC1202974 [Introduction] New Outlook for Windows will now support the ability to show a customizable oversharing dialog for Data Loss Prevention (DLP). This enhancement allows organizations to tailor the experience for end users when oversharing is detected, improving…
(Updated) Use Microsoft Copilot in Word to create, edit, and transform content directly from chat [MC1129126]

(Updated) Use Microsoft Copilot in Word to create, edit, and transform content directly from chat [MC1129126]

Message ID: MC1129126 (Updated) Updated December 22, 2025: We have updated the timeline. Thank you for your patience.Introduction We’re introducing Agent Mode in Microsoft 365 Copilot in Word that enhance how users interact with Copilot to create and refine content.…