Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Enabling Infobip SMS for Dynamics 365 Contact Center [MC1265555]
Message ID: MC1265555 We are announcing the ability for users to use your Infobip SMS account directly in Contact Center to streamline how you connect with customers in Dynamics 365 Contact Center. This feature will reach general availability on April…
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![Dynamics 365 Project Operations - Enable configurable timescale settings on assignments view [MC1265696] 2 Dynamics 365 Project Operations – Enable configurable timescale settings on assignments view [MC1265696]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-tara-winstead-8386367-1024x683.webp)
![Dynamics 365 Project Operations - Record task progress from the tasks grid [MC1265703] 3 Dynamics 365 Project Operations – Record task progress from the tasks grid [MC1265703]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-goumbik-1420706-1024x683.webp)
![Dynamics 365 Contact Center - Use callback insights to optimize contact center operations [MC1265701] 4 Dynamics 365 Contact Center – Use callback insights to optimize contact center operations [MC1265701]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-merilin-kirsika-tedder-143869-635405-1024x683.webp)
![Dynamics 365 Customer Service - Unify next‑step suggestions across Microsoft AI and custom agents [MC1265733] 5 Dynamics 365 Customer Service – Unify next‑step suggestions across Microsoft AI and custom agents [MC1265733]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-life-of-pix-7974-1024x683.webp)
![(Updated) Microsoft 365 Copilot: Customize how managers are identified in Workforce Insights agent and Copilot responses [MC1260710] 6 (Updated) Microsoft 365 Copilot: Customize how managers are identified in Workforce Insights agent and Copilot responses [MC1260710]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-kuan-yu-huang-252427105-32459953-1024x683.webp)