Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Microsoft 365 Copilot for Sales – Get automated insights for seamless customer meeting preparation [MC1065649]

Message ID: MC1065649 We are announcing the Get automated insights for seamless customer meeting preparation feature for Microsoft 365 Copilot for Sales. This feature delivers automated insights directly in Teams. With a pre-meeting prep card, you’ll stay informed about key…
Dynamics 365 Contact Center – Enhanced sessions management and live conversation details [MC1065557]

Dynamics 365 Contact Center – Enhanced sessions management and live conversation details [MC1065557]

Message ID: MC1065557 We are announcing the Enhanced sessions management and live conversation details feature for Dynamics 365 Contact Center. This feature lets service representatives manage their sessions and live conversations in the Dynamics 365 Contact Center embedded experience with…