New feature Archives - Page 20 of 94

Dynamics 365 Customer Service – Use shift bookings to assign conversations [MC1060311]

Message ID: MC1060311 We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks, such as calls and chats, can be assigned to service representatives only when they have…

Mike Rosoft 22 April 2025New feature, Stay informed1

Microsoft Dataverse

Microsoft Dataverse – Add Dataverse as enterprise knowledge in Copilot Studio [MC1060122]

Message ID: MC1060122 We are announcing the add Dataverse as enterprise knowledge in Copilot Studio feature for Microsoft Dataverse. This feature enables makers to add their enterprise data, such as Dynamics 365 data and Power Apps data, powered by Microsoft…

Mike Rosoft 22 April 2025New feature, Stay informed1

Microsoft Teams

Microsoft Teams: Pop out live captions and Real-Time Text (RTT) in Teams meetings [MC1059675]

Message ID: MC1059675 We’re introducing the ability to pop out live captions (including live translated captions) and Real-Time Text (RTT) in Microsoft Teams meetings and calls. This new functionality gives users more flexibility and control over how they view text-based…

Mike Rosoft 22 April 2025New feature, Stay informed, User impact1

Microsoft Teams

Microsoft Teams: Expanded and enhanced peripheral auto-association support for Bring Your Own Device (BYOD) spaces [MC1059673]

Message ID: MC1059673 Additional room and desk peripherals, including docking stations and webcams, are supported in BYOD spaces (including bookable desks), enabling users to seamlessly connect and utilize audio and video peripherals for a better experience. If the space is…

Mike Rosoft 22 April 2025Admin impact, New feature, Plan for change, User impact1

Microsoft Teams

Microsoft Teams: Real-Time Text (RTT) in Teams meetings and calls [MC1059674]

Message ID: MC1059674 We’re introducing Real-Time Text (RTT) support in Microsoft Teams meetings and calls, available on both desktop and mobile platforms. RTT is an accessible communication method that transmits text character by character as it is typed, enabling more…

Mike Rosoft 22 April 2025Admin impact, New feature, Plan for change, User impact1

Microsoft Teams

Microsoft Teams: Easily call in a presenter from the roster for town halls and webinars [MC1059676]

Message ID: MC1059676 This feature provides the ability for organizers and presenters to quickly add a missing presenter to an ongoing Teams town hall, webinar, or structured meeting even if the missing presenter was not originally included in the event…

Mike Rosoft 22 April 2025Admin impact, New feature, Stay informed, User impact1

Mike Rosoft on Power Apps – View all pipelines and get recommendations in deployments hub [MC1071232]11 May 2025
The recent update to Power Apps, which introduces the ability to view all pipelines and get recommendations in the deployment…
Mike Rosoft on Microsoft 365 Copilot for Sales – Seamlessly Capture Sales Meetings with Automatic Recordings [MC1071148]10 May 2025
The announcement of Microsoft 365 Copilot for Sales introducing automatic recordings for sales meetings is certainly a game-changer for both…
Mike Rosoft on Microsoft 365: Dynamic rules for Microsoft 365 Backup to simplify backup management at scale [MC1070850]9 May 2025
This update on Microsoft 365's dynamic rules for backup management is set to create quite a stir among both admins…
Mike Rosoft on Microsoft Teams: Unified attachment flow on Teams Mobile [MC1070854]9 May 2025
The recent announcement regarding the unified attachment flow on Teams Mobile for Android is an exciting development that promises to…
Mike Rosoft on Microsoft Teams: Call quality reports for Bring Your Own Device (BYOD) rooms in the Pro Management portal [MC1070855]9 May 2025
The recent update regarding Microsoft Teams' call quality reports for Bring Your Own Device (BYOD) rooms in the Pro Management…