Posted inDynamics 365 Apps
Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]
Message ID: MC1175088 We are announcing the ability to enable intent group and agent group-based metrics and dimensions for Contact Center historical analytics in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025. How does…
![Dynamics 365 Contact Center - Historical analytics - Enable Intent group and agent group-based metrics and dimensions [MC1175088] 1 Dynamics 365 Contact Center – Historical analytics – Enable Intent group and agent group-based metrics and dimensions [MC1175088]](https://mwpro.co.uk/wp-content/uploads/2025/06/shutters-669296_1920-1024x683.webp)
![Introducing Image Search in Microsoft Teams [MC1174858] 2 Introducing Image Search in Microsoft Teams [MC1174858]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-googledeepmind-17483906-1024x683.webp)
![Microsoft 365 Copilot: Session persistence enhancement for Copilot chat [MC1174856] 3 Microsoft 365 Copilot: Session persistence enhancement for Copilot chat [MC1174856]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-pixabay-45853-1024x683.webp)
![(Updated) Microsoft Teams: Live chat for small businesses [MC974364] 4 (Updated) Microsoft Teams: Live chat for small businesses [MC974364]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-artempodrez-7232659-1024x683.webp)
![Microsoft 365 admin center: Capacity pack support for SharePoint agent and Copilot tuning [MC1174857] 5 Microsoft 365 admin center: Capacity pack support for SharePoint agent and Copilot tuning [MC1174857]](https://mwpro.co.uk/wp-content/uploads/2025/06/pexels-mikhail-nilov-7827963-1024x683.webp)
![(Updated) Microsoft Loop – Departed User Content Workflows for User-Owned Loop workspaces [MC929014] 6 (Updated) Microsoft Loop – Departed User Content Workflows for User-Owned Loop workspaces [MC929014]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-edward-jenner-4253062-1024x683.webp)