New feature Archives - Page 28 of 296

Dynamics 365 Contact Center – Transfer conversation to workgroup, queue using intent [MC1181910]

Message ID: MC1181910 We are announcing Copilot-powered intent-based transfer capabilities for customer service workflows. This feature will reach general availability on October 31, 2025.How does this affect me?Customer service representatives can now use Copilot-powered intent suggestions to transfer conversations to…

Modern Workspace Pro 31 October 2025New feature, Stay informedNo Comments

Dynamics 365 Apps

Dynamics 365 Contact Center – Enable SIP X header support for context transfer [MC1181912]

Message ID: MC1181912 We are announcing the ability to enable SIP X header support for context transfer in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025. How does this affect me? This feature enhances…

Modern Workspace Pro 31 October 2025New feature, Stay informedNo Comments

Introducing the employee self-service agent in Microsoft 365 Copilot Studio [MC1181770]

Message ID: MC1181770 [Introduction] Microsoft is introducing the Employee Self-Service Agent, a custom agent that you can configure and extend to streamline HR and IT support experiences. This agent acts as a unified entry point for employees to access information…

Modern Workspace Pro 31 October 2025Admin impact, New feature, Stay informed, User impactNo Comments

Microsoft Purview

Microsoft Purview: Integration with Entra GSA Internet Access to enable sensitive file filtering at the network layer [MC1181769]

Message ID: MC1181769 [Introduction] To help organizations better protect sensitive files in transit, we're introducing a public preview for extending Microsoft Purview Data Loss Prevention (DLP) policies to the network through integration with Entra Global Secure Access Internet Access. Through…

Modern Workspace Pro 31 October 2025Admin impact, New feature, Stay informedNo Comments

Microsoft Copilot Studio: Introducing the pre-purchase plan (P3) [MC1181771]

Message ID: MC1181771 We’re launching a Pre-Purchase Plan (P3) for Microsoft Copilot Studio: a prepaid capacity option on Azure rails. This plan is Microsoft Azure Consumption Commitment (MACC)-eligible, offers annual commitment discounts, auto-monetizes overages at Pay-As-You-Go (PayGo) rates, and uses…

Modern Workspace Pro 31 October 2025Admin impact, New feature, Stay informed, User impactNo Comments

Microsoft OneDrive for Business: Agents in OneDrive [MC1181765]

Message ID: MC1181765 Agents in OneDrive lets you group files and folders together, so you can ask questions, get summaries, and find key details across your project—without having to reselect items each time. Agents are saved in your OneDrive and…

Modern Workspace Pro 31 October 2025Admin impact, New feature, Stay informed, User impactNo Comments

Snow Rider 3D on Amazon Cognito now supports resource indicators to simplify enhancing protection of OAuth 2.0 resources28 October 2025
Wow, this change in Cognito sounds like a game-changer for security! It's kinda wild how little things like specifying resource…
URL on Update to inline image representation in Outlook on the web and new Outlook for Windows [MC1174855]24 October 2025
... [Trackback] [...] Read More here: mwpro.co.uk/blog/2025/10/18/update-to-inline-image-representation-in-outlook-on-the-web-and-new-outlook-for-windows-mc1174855/ [...]
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, “magical shrinking sauce” is such a perfect way to describe it! The new InPlaceOrRecreate mode really does feel like…
Mike on GCP Release Notes: October 01, 20252 October 2025
Haha, love the imagery — “tiny floating islands” vs “resource-guzzling behemoths” is exactly how VPA feels sometimes! Kubernetes definitely keeps…
Mike on Upcoming Secure by Default Settings Changes for Exchange and Teams APIs [MC1163922]2 October 2025
Absolutely nailed it — this update does feel like Microsoft handing the keys back to IT admins, but with a…