Dynamics 365 Customer Insights – Journeys – Explore and optimize journeys with Marketing Research Agent [MC1396208]

Dynamics 365 Customer Insights – Journeys – Explore and optimize journeys with Marketing Research Agent [MC1396208]

Message ID: MC1396208 We are announcing the ability to dynamically analyze marketing execution and journey performance using natural language with the Marketing Research Agent in Dynamics 365 Customer Insights - Journeys. This feature will be available for public preview on…
(Updated) Introducing Surveys Agent and Copilot Chat in Microsoft Forms [MC1229954]

(Updated) Introducing Surveys Agent and Copilot Chat in Microsoft Forms [MC1229954]

Message ID: MC1229954 (Updated) Updated June 18, 2026: We have updated the timeline. Thank you for your patience. [Introduction] Microsoft is introducing Microsoft 365 Copilot Chat within Microsoft Forms, along with a new Forms Agent integration tailored to help creators design, distribute,…
(Updated) Microsoft Teams: New chat sections for muted and meeting chats [MC1269864]

(Updated) Microsoft Teams: New chat sections for muted and meeting chats [MC1269864]

Message ID: MC1269864 (Updated) Updated June 18, 2026: We have updated the content. Thank you for your patience. [Introduction]Microsoft Teams is introducing two new system chat sections called Muted chats and Meeting chats. These sections allow users to organize their chat…
(Updated) Outlook Mobile: Follow a meeting option [MC1248393]

(Updated) Outlook Mobile: Follow a meeting option [MC1248393]

Message ID: MC1248393 (Updated) Updated June 17, 2026: We have updated the timeline. Thank you for your patience. [Introduction]We’re introducing a new Follow option for meetings in Outlook Mobile.  This feature helps users stay informed when they cannot attend by prompting…
Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring [MC1395008]

Dynamics 365 Customer Service – Enable question-level weighting for quality evaluation scoring [MC1395008]

Message ID: MC1395008 We are announcing the ability to enable question-level weighting for quality evaluation scoring in Dynamics 365 Customer Service. This feature will reach general availability on July 17, 2026.How does this affect me?This feature introduces the ability for…