Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Dynamics 365 Contact Center – Update default Messaging Queues assignment strategy – Least Active [MC1181931]

Message ID: MC1181931 (Updated) We are announcing the ability to update the default Message Queues assignment strategy to "least active" in Dynamics 365 Contact Center. This feature will reach general availability on February 6, 2026. How does this affect me?…
(Updated) Microsoft Edge: Microsoft 365 Copilot will support summarization and contextual grounding [MC1187682]

(Updated) Microsoft Edge: Microsoft 365 Copilot will support summarization and contextual grounding [MC1187682]

Message ID: MC1187682 (Updated) Updated December 2, 2025: We have updated the timeline. Thank you for your patience. [Introduction:] Microsoft Edge for Business will soon support summarization and contextual grounding with Microsoft 365 Copilot Chat. This enhancement enables users to ask…
(Updated) Microsoft Loop – Require Existing Microsoft 365 Group for New Loop workspaces [MC929022]

(Updated) Microsoft Loop – Require Existing Microsoft 365 Group for New Loop workspaces [MC929022]

Message ID: MC929022 (Updated) Updated December 2, 2025: We have updated the timeline. Thank you for your patience.Admins will be able to ensure that new Loop workspaces are connected to and managed by an existing Microsoft 365 Group, similar to…
(Updated) Rewrite with Microsoft 365 Copilot Chat coming soon to Edge for Business users [MC1146821]

(Updated) Rewrite with Microsoft 365 Copilot Chat coming soon to Edge for Business users [MC1146821]

Message ID: MC1146821 (Updated) Updated December 2, 2025: We have updated the timeline. Thank you for your patience. IntroductionMicrosoft Edge for Business will soon support Rewrite, a new feature powered by Microsoft 365 Copilot Chat. This capability helps users draft and…