Dynamics 365 Contact Center – Get queue availability data from customer service representative availability APIs [MC1267957]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Get queue availability data from customer service representative availability APIs [MC1267957]

Message ID: MC1267957 We are announcing the ability to get queue availability data from customer service representative availability APIs in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026. How does this affect me? This…
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Microsoft 365 Copilot (Premium): Choose your AI model when editing presentations in PowerPoint [MC1267867]
Posted inMicrosoft 365 apps

Microsoft 365 Copilot (Premium): Choose your AI model when editing presentations in PowerPoint [MC1267867]

Message ID: MC1267867 [Introduction] Microsoft 365 Copilot (Premium) in PowerPoint now allows users to choose which AI model to use when creating or editing presentations, providing additional flexibility while maintaining existing security, compliance, and admin controls.This message is associated with…
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(Updated) Microsoft Teams: Automatic removal of EXIF data from shared images [MC1217997]
Posted inMicrosoft Teams

(Updated) Microsoft Teams: Automatic removal of EXIF data from shared images [MC1217997]

Message ID: MC1217997 (Updated) Updated April 1, 2026: We have updated the timeline. Thank you for your patience. [Introduction] Microsoft Teams will soon automatically remove hidden metadata (EXIF) from images shared in chats and channels. This helps protect sensitive details such…
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(Updated) New enrollment dashboard and data deletion controls in Teams Admin Center [MC1191921]
Posted inMicrosoft Teams

(Updated) New enrollment dashboard and data deletion controls in Teams Admin Center [MC1191921]

Message ID: MC1191921 (Updated) Updated April 1, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We are introducing a new dashboard in Teams Admin Center (TAC) that gives admins new visibility into user voice and face enrollment…
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Microsoft 365 Copilot: Intelligent Summaries in Copilot Dashboard [MC1266912]
Posted inMicrosoft Viva

Microsoft 365 Copilot: Intelligent Summaries in Copilot Dashboard [MC1266912]

Message ID: MC1266912 [Introduction]Intelligent summaries in Copilot Dashboard help you quickly understand what’s driving Copilot adoption in your organization. These AI‑generated insights highlight key usage trends, areas of success, and opportunities where focused attention can accelerate value. Suggested prompts guide…
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