Posted inMicrosoft Teams
(Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]
Message ID: MC1148543 (Updated) Updated September 30, 2025: We have updated the timeline. Thank you for your patience.IntroductionWe’re introducing Teams Collaborative Notes (powered by Loop) in group chats across desktop and web experiences. This feature enables users to co-create and…
![(Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543] 1 (Updated) Microsoft Teams: Collaborative Notes in Chats [MC1148543]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-catscoming-707580-1024x683.webp)
![Dynamics 365 Contact Center - View previously closed persistent conversations [MC1162867] 2 Dynamics 365 Contact Center – View previously closed persistent conversations [MC1162867]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-ekamelev-927500-1024x683.webp)
![Dynamics 365 Contact Center - Broaden region coverage of voice channel [MC1162754] 3 Dynamics 365 Contact Center – Broaden region coverage of voice channel [MC1162754]](https://mwpro.co.uk/wp-content/uploads/2025/06/horse-6746031_1920-1024x683.webp)
![Dynamics 365 Customer Service – Insert Copilot prompts in email templates [MC1162753] 4 Dynamics 365 Customer Service – Insert Copilot prompts in email templates [MC1162753]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-googledeepmind-25630342-1024x683.webp)
![Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent [MC1162751] 5 Dynamics 365 Contact Center – Update knowledge base using Customer Knowledge Management Agent [MC1162751]](https://mwpro.co.uk/wp-content/uploads/2025/06/snails-2983235_1280-1024x683.webp)
![Dynamics 365 Contact Center - Boost service representative productivity with inbox enhancements [MC1162743] 6 Dynamics 365 Contact Center – Boost service representative productivity with inbox enhancements [MC1162743]](https://mwpro.co.uk/wp-content/uploads/2024/08/pexels-olly-3760809-1024x683.webp)