Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups [MC1392339]

Dynamics 365 Customer Service – Group Workforce Engagement Artifacts with Planning Groups [MC1392339]

Message ID: MC1392339 We are announcing the ability to group workforce engagement artifacts with Planning Groups in Dynamics 365 Customer Service. This feature will reach general availability on July 13, 2026.How does this affect me?This feature provides a single, shared…
(Updated) Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget [MC1288532]

(Updated) Microsoft Teams: Let customers book appointments directly from your website using the Customer Connect widget [MC1288532]

Message ID: MC1288532 (Updated) Updated June 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re enhancing Customer Connect in Microsoft Teams by adding appointment booking, enabling customers to book follow-up meetings directly from your business website.…
(Updated) Microsoft Teams: Attend Microsoft webinars from Teams Rooms on Android [MC1317839]

(Updated) Microsoft Teams: Attend Microsoft webinars from Teams Rooms on Android [MC1317839]

Message ID: MC1317839 (Updated) Updated June 15, 2026: We have updated the timeline. Thank you for your patience. [Introduction]Microsoft Teams Rooms on Android (MTR-A) will support joining webinars and structured meetings with a dedicated attendee experience. Structured meetings are meetings where…