(Updated) Viva Engage: Agents in Viva Engage communities Public Preview [MC1155311]
Posted inMicrosoft Viva

(Updated) Viva Engage: Agents in Viva Engage communities Public Preview [MC1155311]

Message ID: MC1155311 (Updated) Updated January 26, 2026: We have updated the content Thank you for your patience.[Introduction] Agent in Viva Engage communities are now available in Public Preview. Community admins can add agents to communities to help draft answers…
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(Updated) Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054]

(Updated) Microsoft 365 Copilot: Teams channels available in Context IQ prompts [MC1165054]

Message ID: MC1165054 (Updated) Updated January 26, 2026: We have updated the timeline. Thank you for your patience.[Introduction:]Microsoft is enhancing Copilot (Microsoft 365) with Context IQ (CIQ), a set of AI capabilities that allows users to search for, select, and…
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Microsoft 365 Copilot: Customize Copilot for your organization with Copilot Tuning – public preview [MC1222551]

Microsoft 365 Copilot: Customize Copilot for your organization with Copilot Tuning – public preview [MC1222551]

Message ID: MC1222551 [Introduction]Microsoft 365 Copilot Tuning is introducing new templates in Agent Builder designed for tasks such as drafting complex documents, validating documents against organizational guidelines, and editing to match a distinct writing style. Users with Copilot Tuning enabled…
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Dynamics 365 Contact Center – Customize transfers and consults for queues, representatives [MC1221931]
Posted inDynamics 365 Apps

Dynamics 365 Contact Center – Customize transfers and consults for queues, representatives [MC1221931]

Message ID: MC1221931 We are announcing the ability to customize transfers and consults for queues and customer service representatives in Dynamics 365 Contact Center. This feature will reach general availability on January 26, 2026.How does this affect me?This feature allows…
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(Updated) Microsoft Defender for Office 365: Admins can block external users in Microsoft Teams from Defender Portal [MC1200058]
Posted inMicrosoft Teams

(Updated) Microsoft Defender for Office 365: Admins can block external users in Microsoft Teams from Defender Portal [MC1200058]

Message ID: MC1200058 (Updated) Updated January 23, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re introducing an integration between Microsoft Teams and Microsoft Defender for Office 365 that allows security admins to manage blocked external users…
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(Updated) Microsoft Word, Excel, and PowerPoint agents: A new Copilot experience for content creation [MC1187799]
Posted inMicrosoft 365 apps

(Updated) Microsoft Word, Excel, and PowerPoint agents: A new Copilot experience for content creation [MC1187799]

Message ID: MC1187799 (Updated) Updated January 22, 2026: We have updated the timeline. Thank you for your patience. [Introduction] We’re introducing new Word, Excel, and PowerPoint agents in Microsoft 365 Copilot to help users create documents, workbooks, and presentations more efficiently…
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