Microsoft Dataverse – Update system jobs retention policy from environment settings [MC1163795]

Microsoft Dataverse – Update system jobs retention policy from environment settings [MC1163795]

Message ID: MC1163795 (Updated) We are announcing the ability to update system jobs retention policy from environment settings in Microsoft Dataverse. This feature will reach Public Preview starting on October 1, 2025. How does this affect me? With this feature,…
Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Dynamics 365 Customer Service – Automate case lifecycle tasks with Case Management Agent [MC1163794]

Message ID: MC1163794 We are announcing the ability to automate case lifecycle tasks with Case Management Agent, which automates case creation and updates, facilitates collaboration with experts, and streamlines the case follow-up and closure process in Dynamics 365 Customer Service.…