New feature

Message ID: MC1265732 We are announcing the ability to enhance the timeline with AI-driven filtering and attribution in Dynamics 365 Customer Service. This feature will reach general availability on April 30, 2026.How does this affect me?This feature enables AI agent…

Message ID: MC1265561 We are announcing the ability to boost data-driven decision making using Visualize with Copilot in Dynamics 365 Sales. This feature will reach general availability on April 30, 2026. How does this affect me? As part of Copilot's…

Message ID: MC1265722 We are announcing the ability to cancel voice consult with an external number in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026.How does this affect me?This feature enables customer service representatives…

Message ID: MC1265693 We are announcing support for Lookup and Currency on custom columns in Dynamics 365 Project Operations. This feature will reach general availability on April 30, 2026. How does this affect me? This feature enables you to add…

Message ID: MC1265721 We are announcing the ability to use the SMS channel to engage with customers proactively in Dynamics 365 Contact Center. This feature will reach general availability on April 30, 2026.How does this affect me?This feature enables proactive…