Dynamics 365 Customer Insights – Improve engagement and message timing with Outreach Optimization Agent [MC1386125]

Dynamics 365 Customer Insights – Improve engagement and message timing with Outreach Optimization Agent [MC1386125]

Message ID: MC1386125 We are announcing the ability to improve engagement and message timing with Outreach Optimization Agent in Dynamics 365 Customer Insights - Journeys. This feature will reach public preview on June 25, 2026.How does this affect me? This…
Notifications Delivery Tracker for immediate Community announcements [MC1385582]

Notifications Delivery Tracker for immediate Community announcements [MC1385582]

Message ID: MC1385582 [What and Why:] A new Notifications Delivery Tracker is now available for immediate Community announcements in Viva Engage. This capability provides communicators with real-time visibility into the delivery status of announcement notifications—helping ensure critical updates are delivered…