Posted inDynamics 365 Apps
Dynamics 365 Customer Insights – Improve engagement and message timing with Outreach Optimization Agent [MC1386125]
Message ID: MC1386125 We are announcing the ability to improve engagement and message timing with Outreach Optimization Agent in Dynamics 365 Customer Insights - Journeys. This feature will reach public preview on June 25, 2026.How does this affect me? This…
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