New feature Archives - Page 8 of 48

Microsoft Purview compliance portal: Collection policies impact on IRM [MC1051100]

Message ID: MC1051100 With this update, Microsoft Purview will start supporting collection policies. Collection policies allow customers to scope classification (SITs - Sensitive Information Types) and activities for scoped users. We recommend reviewing collection policies as they can be created…

Mike Rosoft 9 April 2025Admin impact, New feature, Stay informed1

Dynamics 365 Apps

Omnichannel for Customer Service – Use AI summary for call quality management [MC1051032]

Message ID: MC1051032 We are launching the AI summary for call quality management feature for Omnichannel for Customer Service. This feature allows you to use AI to read closed conversations and voicemails to provide conversation summaries and other insights. This…

Mike Rosoft 8 April 2025New feature, Stay informed1

Power Platform

Microsoft Copilot Studio – Block the access and recording of transcripts announcement [MC1051012]

Message ID: MC1051012 We are announcing the re-enablement of a Copilot security control that will block the access and recording of transcripts generated from conversations between agents created in Copilot Studio and end-users. This feature allows you to prevent makers…

Mike Rosoft 8 April 2025New feature, Stay informedNo Comments

Power Platform

AI Builder – Use o1 reasoning model in prompt builder announcement [MC1050988]

Message ID: MC1050988 We are announcing the use o1 reasoning model in prompt builder feature as part of model selection and temperature settings for AI Builder. This feature allows makers to embed advanced AI reasoning capabilities into agents, applications, and…

Mike Rosoft 8 April 2025New feature, Stay informed1

Power Platform

Microsoft Copilot Studio – Conversational agent creation experience [MC1049405]

Message ID: MC1049405 We are introducing a new feature for Microsoft Copilot Studio: a conversational agent creation tool that uses natural, everyday language. This feature will reach general availability on May 6, 2025. How does this affect me? You can…

Mike Rosoft 6 April 2025New feature, Stay informed1

Exchange Online

Outlook: Draft with Copilot Highlight & Rewrite in classic Outlook for Windows [MC1048620]

Message ID: MC1048620 Now you can use Draft with Copilot to improve sections of your email draft. Highlight a specific section and then use Draft with Copilot to iterate on the text of the highlighted section.This message is associated with…

Mike Rosoft 5 April 2025Admin impact, New feature, Plan for change, User impact1

Microsoft Viva

Advanced Insights – Copilot Headlines Report [MC1048622]

Message ID: MC1048622 A new report for analysts in Advanced Insights will automatically scan for groups with unexpected or changing Copilot usage, as well as changes to collaboration. This change is associated with Microsoft 365 Roadmap ID: 408543[When this will happen:]Public…

Mike Rosoft 5 April 2025Admin impact, New feature, Stay informed1

Generative AI capabilities in Microsoft Purview will be transitioning to paid public preview [MC1048612]

Message ID: MC1048612 Detection, processing and storage of interactions done on generative AI applications such as Security Copilot, Copilot Studio and others under Microsoft Purview Data Compliance solutions including Data Lifecycle Management, eDiscovery, and Communication Compliance will begin using a…

Mike Rosoft 5 April 2025Admin impact, New feature, Stay informed1

Microsoft Viva

Microsoft Viva Engage app for iOS/Android will have a shorter name in app stores [MC1047929]

Message ID: MC1047929 Coming soon for the Microsoft Viva Engage app for iOS and Android: We will shorten the name for this app from "Viva Engage" to "Engage." The change will display in the Apple App Store and Google Play…

Mike Rosoft 4 April 2025New feature, Stay informed, User impactNo Comments

Exchange Online

Outlook: open attachments while offline in the new Outlook for Windows [MC1047925]

Message ID: MC1047925 We are adding more functionality to offline mode in the new Outlook for Windows. You will now be able to open and save attachments from your emails without an internet connection. Please note that this is only…

Mike Rosoft 4 April 2025Admin impact, New feature, Plan for changeNo Comments

Mike Rosoft on Dynamics 365 Contact Center – Automated and manual scheduling for shift plans [MC1062976]26 April 2025
The recent announcement regarding the Automated and Manual Scheduling for Shift Plans feature in Dynamics 365 Contact Center is set…
Mike Rosoft on Dynamics 365 Contact Center – Shift swapping for customer service representatives [MC1062980]26 April 2025
The announcement of the shift swapping feature for Dynamics 365 Contact Center is an exciting development for both customer service…
Mike Rosoft on Dynamics 365 Contact Center – Shift bidding for customer service representatives [MC1062977]26 April 2025
The recent announcement regarding the shift bidding feature for customer service representatives in Dynamics 365 Contact Center is indeed a…
Mike Rosoft on Dynamics 365 Contact Center – Introducing the Manage time-off requests feature [MC1062979]26 April 2025
The introduction of the Manage Time-off Requests feature for Dynamics 365 Contact Center is set to be a game-changer for…
Mike Rosoft on Power Automate – Save flow for future retrieval with designer resiliency [MC1062963]26 April 2025
The recent announcement regarding Power Automate's new feature, "Save flow for future retrieval with designer resiliency," is indeed a game…