Dynamics 365 Customer Service – Simulate case‑resolution flows before production [MC1265750]

Dynamics 365 Customer Service – Simulate case‑resolution flows before production [MC1265750]

Message ID: MC1265750 We are announcing the ability to simulate case‑resolution flows before production in Dynamics 365 Customer Service. This feature will reach general availability on April 30, 2026.How does this affect me?This feature enables you to validate Case Management…
(Updated) Microsoft Teams: Building‑level insights on the Teams Rooms Pro Management portal recommended actions page [MC1257308]

(Updated) Microsoft Teams: Building‑level insights on the Teams Rooms Pro Management portal recommended actions page [MC1257308]

Message ID: MC1257308 (Updated) Updated March 30, 2026: We have updated the timeline. Thank you for your patience. [Introduction]We’re adding new building‑level insights to the recommended actions page in the Teams Rooms Pro Management portal. This update helps IT admins identify…