Dynamics 365 Sales – Reduce competitive risk with tailored insights and talking points from Sales Qualification Agent [MC1163771]
Posted inDynamics 365 Apps

Dynamics 365 Sales – Reduce competitive risk with tailored insights and talking points from Sales Qualification Agent [MC1163771]

Message ID: MC1163771 We are announcing the ability to proactively mitigate competitive risks with tailored competitor insights and talking points from the Sales Qualification Agent in Dynamics 365 Sales. This feature will reach general availability on October 31, 2025.How does…
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Improved device selection on Microsoft Teams meeting join screen [MC1163761]
Posted inMicrosoft Teams

Improved device selection on Microsoft Teams meeting join screen [MC1163761]

Message ID: MC1163761 [Introduction] To reduce confusion and last-minute device switching, Microsoft is introducing improved audio device selection on the Microsoft Teams join screen. Users can now confirm and change their microphone, speaker, or headset directly from the join screen—without…
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Dynamics 365 Customer Service – Enhance service representative efficiency with custom productivity tools [MC1163728]
Posted inDynamics 365 Apps

Dynamics 365 Customer Service – Enhance service representative efficiency with custom productivity tools [MC1163728]

Message ID: MC1163728 We are announcing the ability to enhance service representative efficiency with custom productivity tools in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.How does this affect me?Custom productivity tools in Copilot…
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